Responsibilities

• Own the Connected Commerce strategy for assigned clients, including the most complex accounts, stakeholder environments, and growth challenges within the portfolio
• Translate client business goals into integrated growth strategies that drive incremental revenue and efficiency—not just channel performance
• Identify, prioritize, and introduce new commerce levers clients can activate, making clear recommendations on where to invest, test, or deprioritize based on impact, scalability, and resource tradeoffs
• Serve as the primary strategic point of contact and final Connected Commerce authority for clients, building trust through strong business acumen, clear point of view, and decisive recommendations
• Elevate conversations within the client organization, gaining buy‑in from senior stakeholders and positioning the organization as a long‑term growth partner
• Lead strategic moments including quarterly planning, business reviews, and growth planning sessions, owning the narrative, framing tradeoffs, and aligning stakeholders around committed plans
• Own growth planning, budget strategy, and channel investment recommendations across the Connected Commerce ecosystem, with accountability for prioritization, sequencing, and impact at scale
• Use market trends, performance data, and industry insights to inform strategy and identify new opportunities
• Partner closely with Media, Investment, Operations and other critical Lines of Business to ensure strategic intent translates into effective, integrated execution, taking accountability for cross‑team alignment—not just coordination
• Identify recurring friction, unclear ownership, or execution risk across teams and drive resolution or escalation to prevent rework and over‑servicing