Associate, Direct Marketing

New York City, NY (Hybrid)

$50K/yr – $55K/yrIntern/New GradFull time

Posted 2 weeks ago

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Job Summary

Own end-to-end donor communications campaigns from planning and asset coordination to budget alignment, while delivering KPI-driven performance insights and cross-functional collaboration with internal teams and external vendors.

  • Lead KPI-driven campaign performance analysis and reporting
  • Coordinate copy and creative assets with internal teams and external vendors
  • Maintain schedules and provide administrative support for campaign activities

Job Description

Responsibilities

  • Attend weekly campaign review meetings with the Direct Marketing team to monitor performance of programs.
  • Provide creative input for development of campaign materials.
  • Assess performance of marketing campaigns by evaluating results against target key performance indicators (KPIs)
  • Coordinate with other internal departments and external vendors to gather copy and creative assets to compile for donor-facing communications creation.
  • Ensure expense alignment against budget, handle cost estimates, and process invoices.
  • Review donor-facing communications for grammar, accuracy, and brand compliance.
  • Perform database reporting and basic quantitative analysis.
  • Prepare and share contact files for telemarketing campaigns by using database reporting tools.
  • Maintain direct marketing schedule on SharePoint for shared visibility of campaign activity.
  • Perform administrative tasks, such as scheduling meetings, taking notes during meetings, and filing archived campaigns.

Requirements

  • Bachelor’s degree in marketing, communications, business, non-profit organization management, statistics, or related field
  • Experience in Microsoft Office suite (Excel, Word, PowerPoint, Outlook)
  • Passion for international health and an eagerness to grow in the fundraising field
  • A proactive self-starter
  • Comfort with basic quantitative analysis
  • Strong writing and editing skills
  • Project and time management skills
  • Keen attention to detail and organizational skills

Benefits

  • We’ve Got You 100% Covered – Prioritize the health of you and your family with top tier, comprehensive health, pharmacy, dental, and vision coverage.
  • Plan for Your Future - Build toward your long-term goals with our 401(k) retirement plan and generous employer match to help invest in your future.
  • Rest and Recharge - Enjoy a generous PTO package, paid holidays, and sick time so you can rest, recharge, and return feeling your best.
  • Family Matters - We support employees through life’s most important moments with paid parental leave and family care benefits, giving you time and flexibility for the people who matter most.
  • Mind Your Mental – Free access to professional mental health counseling to keep you grounded.
  • Learn and Grow - Take advantage of an annual professional development stipend and opportunities to expand your skills and continue learning.
  • Work Your Way - Balance collaboration and flexibility with our hybrid work model, based out of our conveniently located Midtown Manhattan office.
  • Travel the World – See our impact firsthand while partnering with global colleagues and programs through opportunities for domestic and international travel.
Smile Train logo

Smile Train

Smile Train is an international children’s charity and the first cleft-focused organization with a true model of sustainability. Smile Train empowers local medical professionals with training, funding, and resources to provide free cleft surgery and comprehensive cleft care to children globally. We advance a sustainable solution and scalable global health model for cleft treatment, drastically improving children's lives, including their ability to eat, breathe, and speak. Beyond surgery, our local partners also provide speech therapy, psychological support, nutritional services, orthodontics, and other essential forms of care to ensure that children with clefts have everything they need to not just live, but thrive. Our sustainable model makes us more efficient and effective than mission-based organizations, as Smile Train’s patients can receive care 365 days a year.In the last 21 years, we have supported safe and quality cleft care for 1.5+ million children across 90+ countries, and with the generous support of our donors, our work will continue until every child with a cleft has access to the high-quality care they need.Join us in changing the world one smile at a time!Facebook.com/SmileTrainInstagram.com/SmileTrainTwitter.com/SmileTrain

Founded in 1999
New York, New York, USA
379 employees (40 in marketing)

Traffic Signals

Monthly Visitors
56.3K
Monthly Google Ads Budget
$143.4K
Traffic Source Mix
Search
41.5%
Direct
43.6%
Referral
6.5%
Social
3.5%
Paid
4.7%

Headcount Trend

Current headcount: ~379

Marketing Team

Marketing Team Size
25 (7% of company)
Marketing Roles Posted (Last 30 Days)
1

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