Associate Account Manager

New York City, NY (Hybrid)

$65K/yr – $70K/yrMid Level3+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the client relationships and end-to-end campaign management for a brand-focused portfolio across video, CTV, and emerging screens.

  • Client ownership: manage day-to-day relationships and act as a trusted advisor to GlassView clients.
  • Campaign execution: plan, onboard, optimize in real time, and report across multiple formats and screens.
  • Insights and growth: deliver weekly updates, post-campaign wrap reports, and coordinate with Sales on upsell/renewal opportunities.

Job Description

Responsibilities

  • Own day-to-day relationships for a portfolio of brand and agency clients, serving as their trusted advisor on all things GlassView
  • Manage campaigns end-to-end — media planning, onboarding, live optimization, reporting, and wrap-up — across video, CTV, and emerging screens
  • Deliver weekly status updates and post-campaign wrap reports across 100+ metrics, with forward recommendations
  • Partner with Sales to identify upsell and renewal opportunities
  • Collaborate cross-functionally with media traders, analytics, and creative teams to drive performance
  • Troubleshoot delivery, creative, or pacing issues proactively — bringing solutions, not just problems

Requirements

  • 1-3 years in account management, client success, or campaign management at a digital media, ad tech, or agency
  • Fluency in digital advertising — video, programmatic, CTV, and/or social — and the ability to speak confidently about campaign mechanics and performance metrics
  • Proven track record managing complex client relationships and delivering measurable results
  • Exceptional communicator — you make the complex feel simple
  • High attention to detail and comfort in a fast-paced, high-growth environment

Preferred

  • Experience with Fortune 500 brand clients or holding company agencies
  • Experience with CTV, programmatic video, or high-frequency trading platforms

Benefits

  • World-class health benefits
  • Unlimited PTO
  • Comprehensive health, dental, and vision benefits
  • Hybrid work environment in New York City
  • A front-row seat to the future of advertising technology