Associate Account Director, Creator & Social Programs at HYDP | New York City, NY

HYDP

Associate Account Director, Creator & Social Programs

New York City, NY (On-site)

Salary Not AvailableSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Own the creator programs engine for multiple brands, balancing day-to-day execution with client partnership and scalable operations while shaping growth through mentorship and strategic guidance.

Creator program ownership: end-to-end management from briefing to reporting, ensuring alignment with client goals and performance expectations.
Client leadership: primary day-to-day contact across accounts with proactive updates and strategic recommendations.
Operational excellence: streamline workflows, ensure quality across workstreams, and identify growth opportunities for accounts.

Job Description

Lead creator programs and account execution - Oversee day-to-day management of creator campaigns and always-on programs across accounts - Ensure campaigns align with client goals, strategic direction, and performance expectations - Guide executional workflows from briefing through reporting and optimization - Lead problem-solving across campaign, creator, and operational challenges
Manage client relationships - Serve as a primary day-to-day client contact across accounts - Lead status meetings, reporting discussions, and ongoing communication - Build trusted relationships through proactive communication and strategic guidance - Ensure client needs, feedback, and priorities are managed effectively
Oversee workflows and operational quality - Manage timelines, staffing coordination, deliverables, and executional standards across programs - Partner cross-functionally with strategy, production, operations, and paid teams - Improve workflows and operational systems that support scalable creator programming - Ensure consistency, quality control, and account health across workstreams
Lead and mentor junior team members - Provide guidance, feedback, and support to junior team members - Help elevate execution quality and operational rigor across the team - Support onboarding and development of emerging talent
Support account growth and strategic thinking - Contribute strategic recommendations informed by creator, platform, and performance insights - Identify opportunities for account growth, optimization, and added value - Support long-term program planning and account development