Assistant Dean & Chief of Communications and Marketing Officer (CCMO)

Amherst, MA (Hybrid)

$92K/yr – $139K/yrSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Drive CNS communications and marketing strategy at UMass Amherst, aligning branding, media relations, and digital engagement with academic priorities while leading a team and partner relations.

  • Must-have: Eight+ years in strategic communications with leadership experience.
  • Standout: End-to-end ownership of digital campaigns, CRM analytics, and budget management.
  • Standout: Proven collaboration with UR, HR, and external foundations to elevate college visibility.

Job Description

Responsibilities

  • Develop and implement a comprehensive communications and marketing strategy that supports CNS’s academic and research priorities.
  • Serve as the primary advisor to the Dean and senior leadership on all matters related to branding, messaging, public relations, and conflict management, coordinating with University Relations (UR) on media relations, social media, issues management and reputational matters to ensure alignment with the university’s brand and communications priorities.
  • Lead the creation of annual marketing plans in collaboration with UR MarCom and oversee budget allocation to maximize impact and ROI for all CNS marketing & communications across the college.
  • Prepare talking points, speeches, presentations for the Dean.
  • Partner with HR to develop an employment engagement strategy.
  • Build strong relationships with community partners, University Relations, and other university communications teams to amplify CNS’s visibility across departments and other colleges.
  • Promote open communication, encourage creative problem-solving, and maintain university brand consistency while embracing innovative approaches and addressing differences.
  • Collaborate with University of Massachusetts Amherst Foundation to design targeted campaigns for alumni and donor engagement.
  • Ensure high-quality, consistent presentation of the university brand in CNS materials. Key constituents and external audiences include prospective students, alumni, and peer institutions.
  • Through strong partnerships with the university’s News Office, which oversees and manages all media relations for the university, position CNS as a thought leader in science education and research.

Requirements

  • Bachelor’s degree required.
  • Eight (8) years of progressively responsible experience in communications and marketing, preferably in higher education or a complex organization.
  • Demonstrated success in developing and executing strategic communications plans.
  • Strong Leadership Skills With Experience Managing Teams And Budgets.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Proficiency in digital marketing, social media strategy, and analytics.
  • Strong strategic thinking, leadership and team development, relationship building, creativity and innovation.
  • Flexibility to work non-standard hours.

Preferred

  • Master’s degree.
  • Experience working in an academic or research environment.
  • Knowledge of emerging trends in digital engagement and content strategy.
University of Massachusetts Amherst logo

University of Massachusetts Amherst

Located in western Massachusetts, UMass Amherst is the flagship campus of the five-campus University of Massachusetts system. UMass Amherst is top ranked, nationally-recognized teaching and research institution with a current enrollment of about 28,500 students.

Amherst, Massachusetts, USA
12K employees (551 in marketing)

Traffic Signals

Monthly Visitors
3M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
42.9%
Direct
44.6%
Referral
10.5%
Social
0.8%
Paid
1%

Headcount Trend

Current headcount: ~11.5K

Marketing Team

Marketing Team Size
424 (4% of company)

Funding

Total Funding
$137.3M
Last Raise
$7.9M
Grant, 1 years ago

Funding History

  • Sep 2024
    Grant • $7.9M
  • Jul 2024
    Grant • $6.4M
  • Nov 2023
    Grant • $2.5M

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