Responsibilities

• Be the friendly face and main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
• Support move-ins and move-outs, creating a seamless experience.
• Escalate resident concerns as needed to leadership.
• Inspect homes before move-in to ensure quality.
• Walk the property and flag any maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.
• Keep resident records accurate and up to date.

Requirements

• 2+ years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• A valid driver’s license and the willingness to drive between communities if needed.

Benefits

• Excellent Pay : $24.00-$26.00/ hour
• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Education/Tuition Reimbursement
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 Holidays per Year and Sick Leave