Responsibilities

• Supports Property Director upon request with overall management of property operations.
• Ensure serve three-day notices on delinquent accounts adhering to legal procedures and company policies as directed by your Regional Account Manager.
• Ensures all checks and payments are collected and scanned accurately by carefully monitoring all collections and storing in the property safe or lock box.
• Accurately process and enter all rental activity into the computer software, including move-in, move-out.
• Document correspondence with residents and future residents.
• Ensures all new residents abide by company’s renter’s insurance requirement; enter insurance information in computer software.
• Monitor status of renter’s insurance for current residents; contacts residents when renter’s insurance requirements are not being met.
• Maintain and communicate accurate knowledge of all aspects of the community, including rent and pricing information, concession programs and apartment availability.
• Conduct tours of the community and apartment homes and follow-up on all traffic and leasing leads to maximize rentals and achieve occupancy goals.
• Effectively explains all lease documentation, community rules and community policies to new and current residents.

Requirements

• Bachelor’s degree from a four year college or university; or a minimum of two years of industry experience.
• Intermediate to advanced levels of experience with accounting and/or mathematical functions.
• Intermediate to advanced levels of experience in financial law and apartment management law. Understand and comply with all federal and state labor and housing laws.
• Ability to read, analyze, interpret, and compose contracts, reports, forms and documents.
• Possess the ability to respond to common inquiries or requests from service providers and co- workers in various departments.
• Must operate efficiently in a fast dynamic environment and able to manage multiple simultaneous projects requiring frequent communication and prioritization.
• Understand and respond to common inquiries and/or complaints from customers, employees, and members of the community.
• Ability to define problems, collect data, establish facts and draw valid conclusions with suggestions to resolve.
• Proficient use and understanding of internet, Real Page and Microsoft Office (Word, Excel, PowerPoint and Outlook) programs required.
• Intermediate to advance level of mathematics and calculator skills.

Benefits

• Medical/Dental/Vision Plans/FSA/HSA
• 401K Matching
• Employee Housing Discounts
• Education Reimbursements
• Employee Referral Bonuses