Responsibilities

• Be the heartbeat of our community. As an Assistant Community Manager, you are the operational wizard and friendly face that ensures our community runs smoothly and our residents feel truly at home.
• You are the right-hand to the Community Manager and the go-to person for residents.
• Whether you're planning a fun event, ensuring rent is collected, or coordinating a move-in, your work directly impacts the daily happiness and stability of the community.
• You are the bridge between leadership and residents, making you essential to our success.
• Resident Relations & Community Engagement: Build a Welcoming Atmosphere: Cultivate resident satisfaction by addressing issues with care and urgency, making every resident feel heard and valued.
• Resident Relations & Community Engagement: Be the Host with the Most: Plan and execute engaging community events that foster a sense of belonging and make Havenpark more than just a place to live.
• Resident Relations & Community Engagement: Know When to Escalate: Skillfully handle resident concerns, knowing when to resolve them independently and when to involve the Community Manager for support.
• Financial Operations & Collections: Ensure Financial Health: Prepare bills and statements for approval and ensure all rent is collected on time, maintaining the community's financial integrity.
• Financial Operations & Collections: Navigate with Compliance: Complete all necessary legal action and notices in strict compliance with State and Fair Housing Standards, protecting both the resident and the company.
• Sales & Leasing Support: Create a "Welcome Home" Experience: Assist the Community Manager and Sales team to ensure all homes are ready for new residents and that move-ins are seamless and exciting.

Requirements

• High school diploma or GED required.
• A minimum of 1 year of experience in property management is required.
• Exceptional interpersonal and communication skills.
• Strong organizational and time-management abilities.
• Proficiency with computers and standard office software.
• Ability to sit for long periods using office equipment, as well as walk the community and lift supplies as needed.
• Annual or semi-annual travel may be required for this role.

Benefits

• a competitive salary
• comprehensive health benefits
• generous PTO
• paid holidays
• a 401(k) with a 6% company match
• infinite opportunities to learn, develop, and sharpen their skills