Responsibilities

• Provide top-notch resident support and interaction to contribute to a high-quality environment for residents.
• Provide overflow backup support as needed to the Leasing and Marketing team, touring prospective residents, answering questions.
• Maintain the highest level of customer service with all prospects, residents, vendors and co-workers.
• Day to day administrative operations of the assigned community.
• Compliance with all company and industry standards, staying up to date with all applicable laws
• Application Processing
• Resident Move in Processing
• Resident Move Out Processing
• Delinquency Management
• File Accuracy/Management

Requirements

• Strong interpersonal and customer service skills.
• Highly organized, flexible, dependable and quick to respond.
• Strong attention to detail and accuracy in data entry.
• Strong critical thinking skills to evaluate and process applications.
• Strong communication and problem-solving skills.
• Able to work well with others (individually and in a team), with a high degree of self-awareness.
• A background in leasing, marketing or other facets of the rental industry.

Preferred

• Salesforce experience and knowledge are a plus
• Resident management experience, and Appfolio and Salesforce knowledge a plus
• Leasing/Sales/Property Management knowledge and background are a plus

Benefits

• Quality Health Care Plan that includes Medical, Dental, Vision
• Competitive Wages
• Retirement Plans
• Paid Time Off
• Annual Growth Reviews
• Career Path Development
• Fun & Lov ing Work Environment