Assistant Community Manager

Austin, TX (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 2 months ago

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Job Summary

Own the end-to-end leasing and delinquency operations for multi-family properties, balancing payments processing, collections, and resident-relations workflows to keep communities financially healthy.

  • Payments & Delinquency: process payments, track late charges, issue notices, and ensure timely collections.
  • Collections & Compliance: coordinate evictions and move-out files, with policy-aligned enforcement.
  • Operations & Coverage: step in for the Property Manager as needed and support leasing, marketing, and resident-relations functions.

Job Description

Responsibilities

  • Use the approved lease and credit reporting application.
  • Process payments in accordance with company policy.
  • Track late payments, apply late charges in accordance with company policy.
  • Send out late notices and inform Property Manager in accordance with company policy.
  • Handle NSF/returned checks in accordance with company policy.
  • Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
  • Complete final account statements in accordance with company policy.
  • Send all collection files to appropriate agency within thirty (30) days of move out.
  • Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
  • All functions related to multi-family Property Leasing

Requirements

  • High school diploma or equivalent required; college degree preferred.
  • Knowledge and one (1) year of experience in multi-family property management.
  • Must be able to read, write and communicate effectively.
  • Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
  • Basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Preferred

  • National Apartment Leasing Professional (NALP) preferred.
  • Certified Occupancy Specialist (COS) preferred.
  • Tax Credit Specialist (TCS) preferred.
  • Housing Quality Standards (HQS) preferred.
  • Uniform Physical Condition Standards (UPCS) preferred.
  • LIHTC training preferred.
AOG Living logo

AOG Living

AOG Living is a full-service, multi-family residential management company serving a wide variety of clients--ranging from institutions, private partnerships, foreign investors, individual owners and government housing organizations.For 40 years, AOG Living has provided management for all types of multi-family properties, and has a growing portfolio of more than 35,000 apartment homes under management throughout the nation. At AOG Living, we serve three clients--our owners, our residents, and our team members. We understand that each client has its own unique set of needs. That's why our mission is to provide personalized service and to do "Whatever It Takes" to ensure the success of every community!AOG Living is certified by the Institute of Real Estate Management (IREM) as an Accredited Management Organization (AMO). For information about our management, construction, or development services, email ClientServices@aogliving.com

Founded in 1985
Houston, Texas, USA
460 employees (58 in marketing)

Traffic Signals

Monthly Visitors
7.2K
Monthly Google Ads Budget
$382
Traffic Source Mix
Search
31.1%
Direct
42.2%
Referral
5.8%
Social
19.4%
Paid
1.5%

Headcount Trend

Current headcount: ~461

Marketing Team

Marketing Team Size
58 (13% of company)