Assistant Community Manager

Fort Worth, TX (Unknown)

Salary Not AvailableEntry Level

Posted 2 months ago

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Job Summary

Own the on-site multi-family property operations with a clear ownership of payments, delinquencies, and resident relations while coordinating leasing, marketing, and staff coverage.

  • Operations & Compliance: process payments, track late payments, issue notices, and finalize account statements.
  • Collections & Legal: manage delinquencies, NSF events, and evictions through the court system.
  • Team & Coverage: assume Community Manager duties in absence and oversee on-site leasing, marketing, and resident relations.

Job Description

Responsibilities

  • Use the approved lease and credit reporting application.
  • Process payments in accordance with company policy.
  • Track late payments, apply late charges in accordance with company policy.
  • Send out late notices and inform Property Manager in accordance with company policy.
  • Handle NSF/returned checks in accordance with company policy.
  • Follow-up on delinquencies and make all collections by the established close-out date.
  • Process all evictions and proceed through the judicial system in accordance with company policy.
  • Complete final account statements in accordance with company policy.
  • Send all collection files to appropriate agency within thirty (30) days of move out.
  • Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
  • All functions related to multi-family Property Leasing
  • All functions related to multi-family Property Marketing
  • All functions related to multi-family Resident Relations
  • Other duties as assigned

Requirements

  • High school diploma or equivalent required; college degree preferred.
  • Knowledge and one (1) year of experience in multi-family property management.
  • Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
  • Supervisory skills sufficient to manage team members in the Community Manager’s absence.
  • Must be able to read, write and communicate effectively.
  • Ability to interact professionally with residents, vendors, contractors and clients.
  • Mathematical skills are required.
  • Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
  • Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Preferred

  • National Apartment Leasing Professional (NALP) preferred.
  • Certified Occupancy Specialist (COS) preferred.
  • Tax Credit Specialist (TCS) preferred.
  • Housing Quality Standards (HQS) preferred.
  • Uniform Physical Condition Standards (UPCS) preferred.
  • LIHTC training preferred.