Area Manager - The Learning Experience

Lebanon, OH (Unknown)

$75K/yr – $85K/yrSenior Level2+ years expFull time

Posted 5 weeks ago

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Job Summary

Own multi-site child care center operations with a focus on enrollment growth, center profitability, and compliant, high quality care while coaching Directors and aligning operations with franchise goals.

  • Ownership: lead and develop Center Directors across locations, ensuring licensing, safety, and franchise standards.
  • Operations: monitor enrollment, staffing, scheduling, and center performance to drive growth and efficiency.
  • Impact: analyze key metrics, implement action plans, and partner on enrollment and marketing strategies to improve family satisfaction and retention.

Job Description

Responsibilities

  • Lead, coach, and develop Center Directors across multiple locations.
  • Ensure compliance with all state licensing, health, safety, and franchise requirements.
  • Monitor enrollment, staffing, scheduling, labor utilization, and center performance.
  • Analyze key business metrics and implement action plans to improve enrollment, retention, profitability, and family satisfaction.
  • Support recruiting, onboarding, training, and professional development initiatives.
  • Conduct regular center visits, classroom observations, audits, and leadership meetings.
  • Partner with center leadership to execute enrollment and marketing strategies.
  • Address escalated family concerns and support exceptional customer service.
  • Oversee administrative functions including tuition collection, payroll review, reporting, and budget management.
  • Provide operational support and leadership coverage when necessary.

Marketing Team

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