App Loyalty Marketing & Messaging Specialist

Highland, CA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive app messaging campaigns and cross-functional collaboration to grow Yaamava's app user base, retention, and engagement.

  • Own the end-to-end app messaging campaigns using UXM and Workfront to create, monitor, and test Push and Inbox messages.
  • Must-have: Minimum two years of experience across direct mail, email, mobile, or digital marketing channels.
  • Standout: Collaboration with Mobile & E‑Commerce teams and vendors plus SAS/Power BI dashboards.

Job Description

Responsibilities

  • Utilizes internal UXM (User Experience Manager) and Workfront software to create, monitor, track, and test App Push and Inbox messages.
  • Actively creates and executes integrated digital and traditional marketing campaigns to increase App user acquisition, retention, and engagements.
  • Works collaboratively with Mobile & E-Commerce team, other internal departments, and third-party vendors to develop and execute campaigns. This includes gathering creative assets, targeting lists, and campaign approvals, while ensuring timely execution.
  • Uses SAS and third-party reporting tools to analyze post-campaign and messaging results and provides insights and recommendations to key stakeholders. Utilizes Microsoft Power Bi to create dynamic visual dashboards.
  • Maintains App Messaging and marketing campaign calendars to ensure leadership is aligned and deadlines are met.
  • Performs other duties as assigned to support the efficient operation of the department.

Requirements

  • Bachelor’s degree in Business Management, Marketing, Communications, Computer Science, or equivalent required.
  • Minimum two (2) years of experience in communication and marketing channels including direct mail, e-mail, mobile, digital advertising, sales, digital/social gaming, relationship marketing, or social media is required.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

Preferred

  • Prior experience in mobile gaming, casino gaming, or hospitality preferred.
  • E-Commerce store/shopping platforms (Shopify, WooCommerce, Magento or Demandware) preferred.
  • Hotel booking engine conversions as well as Hotel OTA program management (Trip Advisor, Expedia, Booking.com, etc.) preferred.
  • Google Analytics – setting, reporting, and updates (e-commerce/goals, Google Tag Manager, etc.) preferred.
  • Paid social media/display acquisition and revenue-generating campaigns preferred.
  • SEO/SEM/PPC experience (Google Adwords, Amazon) preferred.
  • App attribution /remarketing tools (AppsFlyer, Google Firebase) preferred.
Yaamava' Resort & Casino at San Manuel logo

Yaamava' Resort & Casino at San Manuel

Since 1986, Yaamava' Resort & Casino at San Manuel, formerly known as San Manuel Casino, has built a strong reputation as a premier and renowned casino and Southern California’s one-stop destination for entertainment and fun. Millions of guests each year enjoy Las Vegas-style gaming, sumptuous dining, and more than 7,200 of the newest slot machines. With exceptional guest experiences and a multitude of highly rewarding professional careers, it is an anchor for the local economy and among the largest private employers in San Bernardino County. We are proud to be a Great Place to Work-CertifiedTM company! Become a part of our team today!

Founded in 1986
Highland, California, USA