Responsibilities

• Onboard and maintain social entity handles across platforms, including mid-tier, small, and micro-influencer accounts, keeping records current as handles change or accounts are added.
• Build and maintain custom social tags and keyword sets (including campaign keywords) used to capture the right earned content for each engagement
• Run routine data pulls and quality checks on social measurement outputs, flagging anomalies (missing handles, mis-tagged content, unexpected gaps) before they reach a client.
• Prepare and format outputs to the standards our KPI and dashboard templates require.
• Support a small set of client accounts end to end on the operational side: intake of new requirements, turnaround of routine requests, and clear status updates.
• Act as a reliable first point of contact for straightforward client questions, escalating anything that needs SME judgment.

Requirements

• 0–2 years of experience; internships in media, sports, marketing analytics, or data operations count.
• Strong attention to detail and comfort with repetitive, precision-critical work — you notice when a name or tag is off.
• Comfortable in spreadsheets; able to organize and sanity-check moderately large datasets.
• Working familiarity with major social platforms and how brands/creators show up on them.
• Clear, professional written communication and a service mindset.
• Organized and dependable across multiple concurrent tasks and deadlines.

Preferred

• Exposure to social listening or measurement tools (e.g., Hookit or similar).
• Interest in sports sponsorship, media measurement, or brand marketing.
• Basic data-handling skills beyond spreadsheets.