Analyst, eMail and Print Marketing - West Elm

New York City, NY (Hybrid)

$70K/yr – $83K/yrMid Level1+ years expFull time

Posted 7 weeks ago

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Job Summary

Own email program governance and insight, turning weekly reporting, test results, and cross-functional reviews into actionable signal for segmentation and incrementality.

  • Campaign governance: test links and ensure accuracy before launches to protect engagement metrics.
  • Measurement and optimization: partner with analytics to measure incrementality and extract trends to drive spend efficiency.
  • Stakeholder storytelling: prepare seasonal recaps and present results to brand partners and leadership to shape next steps.

Job Description

Responsibilities

  • Responsible for weekly and ad-hoc email reporting, including customer engagement metrics, trends, test results, and campaign performance
  • Partner cross-functionally to test all email campaign links for accuracy prior to launch
  • Prepare seasonal/monthly email and print performance recaps and present to brand partners & leadership.
  • Assist in managing monthly financial forecast and accruals
  • Execute catalog circulation and test plans, using data to identify, target, and deliver relevant messaging to key customer segments
  • Partner with Customer Analytics to measure incrementality of all email + print programs, continually improving the efficiency of our investment
  • Proactively work with team members, email deployment team, brand, finance, customer analytics, and external vendors
  • Analyze competitive marketplace and follow Marketing trends

Requirements

  • BA/BS Degree in Marketing, Business, or related field
  • 1+ year of experience in Digital , Email or E-Commerce Marketing
  • Enthusiastic and self-motivated with a strong interest in Email
  • Ability to lead projects proactively
  • Analytical problem-solver with insatiable curiosity
  • The ability to see trends and to extract actionable insights from data to drive results
  • Strong organization and interpersonal skills; excellent written and oral communication skills
  • The ability to work in a fast-paced environment with the ability to prioritize, work on multiple projects, and be flexible
  • Intermediate to advanced Excel skills (v-lookups, pivot tables)
  • Meticulous attention to detail
  • Ability to build effective relationships within the team and with cross functional partners & vendors
  • Experience with a web analytics system is a plus
  • This role requires being onsite in the New York office Monday through Thursday and Friday as optional in the office

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
  • Career development workshops, learning programs, and speaker series
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Williams-Sonoma

3.8 Glassdoor

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.Read our Social Media Guidelines here: https://www.chubb.com/us-en/about-chubb/chubbs-social-media-guidelines.aspxNotre section « À propos » est également disponible en français, ici: https://www.chubb.com/ca-fr/about-chubb-in-canada/a-propos-de-chubb-au-canada.aspx

Founded in 1985
CHE
39K employees (1,055 in marketing)
72% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.1M
Monthly Google Ads Budget
$201.4K
Traffic Source Mix
Search
38.7%
Direct
52%
Referral
8%
Social
0.4%
Paid
0.8%

Headcount Trend

Current headcount: ~39.4K

Marketing Team

Marketing Team Size
827 (2% of company)
Marketing Roles Posted (Last 30 Days)
6

Funding

Last Raise
Post IPO Debt, 0 days ago

Funding History

  • Aug 2025
    Post IPO Debt • $1.3B
  • Jul 2024
    Post IPO Debt • $1.3B
  • May 2024
    Post IPO Equity • $6.7B

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