AJO (Adobe Journey Optimizer) Architect at Epsilon | Chicago, IL | $128K/yr – $238K/yr

Epsilon

AJO (Adobe Journey Optimizer) Architect

Chicago, IL (On-site)

$128K/yr – $238K/yrSenior LevelFull time

Posted 4 months ago

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Job Summary

This role focuses on defining end-to-end AJO and AEP architectures for real-time and batch journeys, establishing best practices for orchestration and activation. It requires deep expertise across AJO, AEP, RTCDP, and data modeling, with a hands-on design leadership to guide cross‑functional teams.

Job Description

Responsibilities

Define end‑to‑end AJO + AEP architecture for real‑time and batch journey use cases
Design scalable patterns for event‑based, audience‑based, and business‑event journeys
Establish best practices for journey orchestration, decisioning, and channel activation
Own solution design across AJO, AEP, RTCDP, and supporting Adobe Experience Cloud components
Lead technical design reviews and ensure architectural alignment across teams
Design and govern AEP schemas (profile & event), datasets, and identity strategies
Define data ingestion and activation patterns (streaming, batch, source connectors)
Guide teams on profile vs event data modeling to support AJO use cases
Architect complex, multi‑step customer journeys with real‑time triggers and decision logic
Define standards for journey authoring, entry conditions, guardrails, and re‑entry rules

Requirements

Deep hands‑on experience with Adobe Journey Optimizer (AJO) in enterprise implementations
Strong architectural experience with Adobe Experience Platform (AEP) and RTCDP
Expertise in:
Journey orchestration and real‑time activation
Event‑driven architectures
Audience and decisioning strategies
Identity and profile stitching concepts
Experience designing and governing schemas, datasets, and event models
Proven ability to architect custom actions and external system integrations
Strong troubleshooting skills across data, journeys, and activation pipelines
Experience working with large, cross‑functional delivery teams

Preferred

Adobe certifications in Journey Optimizer, AEP, and/or RTCDP
Experience with Adobe Campaign (Classic or Standard) in hybrid environments
Background supporting high‑volume, real‑time customer engagement platforms
Client‑facing experience in consulting or enterprise delivery models

Benefits

Time to Recharge: Flexible time off (FTO), 15 paid holidays
Time to Recover: Paid sick time
Family Well‑Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon

3.7 Glassdoor

Epsilon Systems is a 100% employee-owned professional and technical services company founded in 1998 and headquartered in San Diego. We are dedicated to delivering high-quality products and services to defense and commercial customers worldwide, including the Department of Defense, Department of Energy, Department of the Interior, and Department of Homeland Security. Our sustained growth in size, capability, and reputation reflects our focus on customer success, our employees’ expertise, and the strength of our management team.Our business units:-Modernization & Engineering Sector: A premier NAVSEA-certified Alteration Installation Team (AIT) provider to the U.S. Navy, offering ship alteration installations, repair, technical services, and logistics support for NAVSEA, NAVAIR, Regional Maintenance Centers, and Military Sealift Command.-Ship Repair Sector: Offers comprehensive marine engineering, assessment, maintenance, and ship repair services for all classes of U.S. Navy ships. We provide the capacity and technical expertise to meet any shipboard repair or maintenance needs.-Epsilon C5I, Inc.: Specializes in Command, Control, Communications, Computers, Combat Systems, and Intelligence (C5I) support. Our capabilities include solutions for software and systems engineering, signal intelligence, cryptologic programs, and cybersecurity.-Advanced Products (AP): Provides design, build-to-print, assembly, testing, and integration for electrical, mechanical, and electronic systems for the U.S. Navy, foreign military sales, and commercial customers. -Technology Solutions: Develops systems for operational readiness and nuclear operations. Our Epsilon XR team specializes in virtual, augmented, and mixed reality training, simulations, and e-learning.-Mission Services: Provides secure communications, satellite systems, network operations, environmental management, fleet technical assistance, and logistics support for U.S. Navy operations.

Founded in 1998

San Diego, California, USA

www.epsilonsystems.com

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85% CEO approval