AI Transformation Senior Manager | Retail | Agentic Commerce

Chicago, IL (On-site)

$123K/yr – $338K/yrSenior Level12+ years expFull time

Posted 3 months ago

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Job Summary

Drive Retail Data & AI strategy and large-scale programs for retail clients.

  • Own end-to-end Data & AI strategy for Retail and transformation roadmaps
  • Must-have: 12+ years in data/AI with 5+ in retail
  • Standout: Led large-scale retail AI programs and client engagements

Job Description

Responsibilities

  • Shape and deliver Data & AI strategy for Retail: Develop capability POV, offerings and transformation roadmaps integrating retail datasets (POS/Clienteling, loyalty, e-commerce, merchandising, retail execution, supply chain, customer journeys).
  • Retail-specific analytics: Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines).
  • Data orchestration: Build Customer 360 architectures unifying CRM, Product commercialization life cycle, loyalty, e-commerce, and behavioral data into AI-ready pipelines for hyper-personalization.
  • GenAI for retail: Deploy solutions for product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopper journeys.
  • Lead client engagements: Manage large-scale retail AI programs including CDP, analytics platforms, and clean room integrations.
  • Drive business development: Originate offerings such as AI-powered pricing, personalized promotions, and campaign optimization.
  • Build and mentor teams: Lead multidisciplinary teams of data scientists, engineers, and consultants.
  • Be a trusted advisor: Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies.

Requirements

  • 12+ years of experience in data, AI, and analytics, including 5+ years in retail/consumer goods.
  • Experience with retail datasets: Merchandising, retail execution, POS/Clienteling, loyalty, CRM, e-commerce, social, advertising.
  • Technical expertise: Snowflake, Databricks, Azure Data Services, Adobe Experience Platform, Salesforce CDP, Shopify, Google Marketing Platform.
  • Cloud ecosystems: AWS, Azure, Google Cloud.
  • AI/ML & GenAI: Python, ML libraries, OpenAI/Claude, Hugging Face.
  • Strong knowledge of business and marketing analytics and data orchestration.

Preferred

  • Track record of leading large-scale retail data & AI transformations.
  • Experience deploying AI-powered retail use cases: dynamic pricing, churn prediction, supply-demand optimization.
  • Strong client leadership, executive communication, and commercial acumen.
  • Master’s degree in Data Science, AI, Business, or related field.

Benefits

  • Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
  • U.S. Employee Benefits | Accenture
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Accenture

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to:- Use common courtesy and be respectful of others.- Create your own original content and avoid content that you know to be fraudulent.- Never repost someone else's copyrighted work, unless you have permission.- Never post personal, identifying, or confidential information.We reserve the right to delete comments or posts we deem to be:- Profane, obscene, inappropriate, offensive, abusive material.- Spam, repeated comments and commercial messages and personal advertisements.- Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability.- Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization.- False, inaccurate, libelous, or otherwise misleading in any way.

Founded in 1991
Dublin 2, County Dublin, IRL
648K employees (14,603 in marketing)
77% recommend to a friend
80% CEO approval

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