AI Marketing Coordinator

Responsibilities

• Maintain and update websites and evergreen listings for Chicago hospitality properties, including routine site maintenance and page layout
• Use AI tools to help draft, personalize, and QA automated and one-time email campaigns and guest lifecycle communications
• Oversee digital concierge tools, ensuring a seamless, AI-supported guest experience
• Use AI platforms to help create and package digital ad content; support media planning, buying, and administration
• Set up and manage AI-driven media monitoring alerts across Chicago hospitality brands and properties
• Plan, schedule, and publish content across hospitality brand social channels, using AI tools to speed up ideation, copy, and content variations
• Create content concepts, film, and edit original content (with AI-assisted editing where useful) for organic and paid social use
• Handle community engagement — responding to guest inquiries, comments, and messages in a timely, on-brand voice
• Support influencer and ambassador campaigns, including outreach, vetting, and content coordination (within a provided framework)
• Manage a centralized content library, keeping approved assets and visuals organized and refreshed across Chicago properties

Requirements

• A post-secondary diploma/degree (Marketing or Business concentrations an asset)
• Superior writing, editing, and copywriting skills, with the judgment to review and refine AI-generated content before it goes out
• Hands-on comfort with generative AI tools for copy, image, and content workflows (e.g., ChatGPT/Copilot-style tools, AI design or editing assistants)
• Ability to provide insight and strategic recommendations to achieve hospitality marketing objectives
• Strong computer skills: high proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is essential; basic knowledge of Adobe Creative Suite (Illustrator, InDesign, Photoshop) is an asset
• Understanding of digital initiatives, including web application processes, SEO, and Google products (Analytics, AdWords, Webmaster Tools) is an asset
• Experience with CRM software, particularly Yardi, is an asset
• Working knowledge of social media platforms and content scheduling/monitoring tools for hospitality or consumer brands
• A valid driver's license and vehicle to facilitate visits to Onni's hospitality properties across the Chicago area

Benefits

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel