Responsibilities

• Own new agency sales end-to-end — from first touch to signed account
• Onboard new agencies and get them to first value (first completed study) within days
• Manage and expand a growing book of agency accounts, driving platform adoption and usage
• Build and refine the agency sales and CS playbook that the team will scale on
• Be the voice of the agency customer internally — feeding product, marketing, and engineering with what agencies actually need
• Drive new agency revenue through outbound and inbound sales — Own the full agency sales cycle: prospecting, discovery, demo, close
• Run demos that show agencies how Conveo transforms their research delivery (faster, cheaper, better qual)
• Manage vendor onboarding processes for larger agencies (WPP, Omnicom-level procurement)
• Consistently grow the agency customer base through a mix of inbound and outbound motions
• Onboard new agencies and get them to first value fast — Run onboarding calls and first-study support for new sign-ups

Requirements

• 2–4 years in a commercial role at a SaaS company, research agency, or research tech platform — ideally in a hybrid sales/partner sales + CS capacity OR 2-4 years in a client-facing role at a top-tier consulting firm, having shown great ownership, client hands and a knack for commercials and technology
• You understand how research agencies work: how they pitch, win, and deliver projects for end-clients
• Comfortable running the full sales cycle independently — from cold outreach to closing
• Naturally curious about AI and how it changes research workflows — you've used AI tools in your own work
• Exceptional at building relationships quickly — agencies trust you because you speak their language
• Highly organized and self-directed — you can manage 50+ accounts and a pipeline without dropping balls
• Strong communicator: clear, concise, and comfortable presenting to senior agency leaders

Preferred

• Experience working at or selling to market research agencies (Ipsos, Kantar, Human8, NRG, etc.)
• Familiarity with qualitative research methodologies (IDIs, focus groups, ethnography)
• Experience with HubSpot, Intercom, and self-serve SaaS sales motions
• Experience at an early-stage startup where you wore many hats

Benefits

• Hybrid working model with offices in London, Antwerp, and New York
• A culture built on taste, speed, ownership, and ambition
• quarterly team off-sites where we disconnect, reset, and have fun
• Direct access to founders and senior leadership
• work with world-class enterprise clients (Unilever, Google, P&G, Orange, and more)