Responsibilities

• Promote and support a culture of excellence at Spokane Tribe Resort & Casino by modeling STRC values, delivering exceptional guest service, and upholding the highest standards of professionalism and ethics.
• Provide exceptional guest service throughout all interactions.
• Ensure compliance with all applicable gaming regulations, internal controls, and departmental policies, including requirements of the Gaming Commission and applicable state and federal authorities.
• Review web pages to ensure accurate and current information is displayed.
• Build and maintain positive working relationships with internal departments to support marketing requests and brand needs.
• Coordinate, traffic, and deploy advertising assets both on property and through contracted advertising partners and vendors to ensure timely and accurate campaign execution.
• Maintain advertising schedules, campaign assets, and production timelines, tracking project deadlines and deliverables to keep campaigns on track.
• Coordinate billboard production, collect and review advertising proofs, and communicate revisions with vendors, the creative team, and internal stakeholders to ensure quality and accuracy.
• Organize and maintain advertising campaign assets, supporting the setup, distribution, and archival of marketing materials.
• Support promotional, Player Development, and Sun Club initiatives by preparing requested materials, coordinating distribution, and assisting during events as required.

Requirements

• Bachelor’s degree in marketing or related field, or equivalent combination of education and experience.
• 2+ years of related experience in casino marketing, journalism, communications, event planning, or public relations; casino experience strongly preferred.
• Experience in a high-volume, fast-paced environment that operates 24/7.
• Willing and available to work varied schedules, including nights, weekends, holidays, and special events
• Demonstrate a strong hospitality mindset and a genuine enthusiasm for engaging with people, consistently showcasing the property experience to all guests.
• Demonstrate understanding of casino marketing principles.
• Proficiency with Microsoft Office and standard office equipment.
• Working knowledge of Adobe Creative Suite. Portfolio submission preferred.
• Demonstrate ability to manage multiple deadlines and competing priorities effectively. Creative, detail-oriented, self-motivated, and able to accept and apply constructive feedback.
• Communicate effectively with guests, team members, and external contacts. Read, write, and speak English fluently.

Preferred

• Portfolio submission preferred.