Advertising Client Success Manager

New York, USA (Hybrid)

$68K/yr – $151K/yrSenior Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive client success in a Microsoft advertising role by leading strategic media plans, post-sale consultative support, and cross-functional collaboration to optimize spend.

  • Must-have: 2+ years in sales/advertising with a digital focus or a relevant degree.
  • Standout: Deep knowledge of the Microsoft ecosystem and programmatic tools to optimize campaigns.
  • Own end-to-end client relationships and live-campaign monitoring with upsell potential.

Job Description

Responsibilities

  • Work collaboratively with Sales to provide strategic media plans and ideas to clients based on their objectives.
  • Act as the main point of contact for clients and agencies post-sale.
  • Establish credible relationships with clients and serve as a trusted consultant to optimize and expand their advertising investment.
  • Monitor live campaigns, providing regular reporting, identifying upsell opportunities, and partnering with internal stakeholders on measurement insights in accordance with the client’s KPIs.
  • Participate in brainstorming sessions with the creative team to ideate on custom executions.
  • Thorough knowledge of Microsoft ecosystem - inclusive of product offering, supply mechanics, and measurement efforts.
  • Display excellent project management abilities for all activities, ensuring internal and external stakeholders are well informed throughout the entire process.
  • Take an active role in identifying key business challenges and developing best practices to address challenges.

Requirements

  • Bachelor's Degree in Sales, Marketing, or related field OR 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR equivalent experience.

Preferred

  • Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 1+ year(s) relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR Bachelor's Degree in Sales, Marketing, or related field AND 3+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR equivalent experience.
  • 3+ years of digital media experience.
  • Solid troubleshooting, analytical, and problem-solving skills.
  • Attention to detail and experience managing operational tasks in a fast-paced environment.
  • A solid team player who can support and cover other team members in a proactive, open, and collaborative nature.
  • Driver of operational efficiency and excellence.
  • Ability to articulate complex requirements to achieve results.
  • Working knowledge of programmatic execution and understanding of technology, eg. Google Ad Manager, Monetize, video/mobile media products, audience targeting and the programmatic landscape.
  • Basic knowledge of Adobe Photoshop.
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Microsoft

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

Founded in 1975
Redmond, Washington, US
237K employees (11,715 in marketing)

Traffic Signals

Monthly Visitors
1.3B
Monthly Google Ads Budget
$5.2M
Traffic Source Mix
Search
33.6%
Direct
56.9%
Referral
7.3%
Social
0.4%
Paid
1.2%

Headcount Trend

Current headcount: ~225.8K

Marketing Team

Marketing Team Size
6,377 (3% of company)
Median Career Experience
21 years
Median Tenure
14 years
Marketing Roles Posted (Last 30 Days)
44

Funding

Total Funding
$1M
Last Raise
$1M
Post IPO Equity, 3 years ago

Funding History

  • Dec 2022
    Post IPO Equity
  • Jan 2020
    Post IPO Equity
  • Sep 1981
    Series Unknown • $1M

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