Account Supervisor

New York City, NY (Hybrid)

$75K/yr – $95K/yrSenior LevelFull time

Posted 23 hrs ago

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Job Summary

Own and drive multi-project client programs from strategy to delivery, mentoring teams, and ensuring flawless execution of experiential campaigns, partnerships, and activations.

  • Lead multiple projects with budgets of 250K–500K
  • Manage day-to-day visibility, timelines, and client relationships
  • Collaborate across Strategy, Design, PR, Social, and Production to fulfill requests

Job Description

Responsibilities

  • Oversee the long-term vision and flawless execution of client projects
  • Support Account Directors by managing day-to-day project visibility and communication
  • Lead development and production of experiences, promotions, contests, and partnerships—including contract negotiation and budget management
  • Manage daily workflow, timelines, and communication to meet all project needs
  • Collaborate closely with Strategy, Design, PR, Social, and Production teams to fulfill client requests
  • Lead day-to-day client relationship management, aiming to build strong partnerships and grow business
  • Attend and support onsite experiential activations to ensure seamless execution and client satisfaction
  • Supervise and mentor Account Managers in preparing status reports, billing, and daily account tasks
  • Develop a deep understanding of client categories and competitive landscapes
  • Lead 2–3 projects with budgets ranging from $250K to $500K

Requirements

  • MUST BE ABLE TO WORK A HYBRID SCHEDULE
  • 3 days/week in-office
  • 10 AM – 7 PM EST
  • Several years of agency and account management experience
  • Proven experience leading junior staff and managing teams
  • Experience managing projects with budgets between $250K–$500K
  • Strong strategic thinking, empathy, and passion for teamwork
  • Excellent written and verbal communication skills
  • Genuine enthusiasm for current trends and pop culture
  • Ability to travel at least once a month for projects

Preferred

  • PR and experiential marketing experience is a significant plus

Benefits

  • Paid Time Off
  • Comprehensive Insurance Coverage
  • Retirement Benefits
  • Wellness and Technology Benefits
Team Epiphany logo

Team Epiphany

2.6 Glassdoor

Founded in 2004, Team Epiphany is a full-service creative agency. Born from an intimate network of influencer relationships - a healthy layer of rigorous strategic thinking and finesse in event production has allowed the agency to effectively position brands in culture for over 10 years. As a result, clients like Nike, Diageo, HBO, Heineken and Cadillac have all reaped the benefits of being “early” on music, fashion, digital innovation, event trends and celebrity partnerships.Team Epiphany experiences continual growth every year, from a nomadic one-man-shop to harboring 55 full-time employees out of offices in New York City and Portland, Oregon. The agency has garnered acclaim on Inc. Magazine's elite list of "Fastest Growing Private Companies" annually since 2009.As a progressive agency, maintaining the right internal culture has been key to generating actionable consumer insights. Team Epiphany employs media, sport and style mavens, many of whom are influential in their own right. Its brand strategists live on the bleeding edge of culture. The agency’s award-winning work is all based on real-world insight and intuition combined with the rigor of traditional marketing mechanics.

Founded in 2004
New York, New York, USA
106 employees (57 in marketing)
27% recommend to a friend
26% CEO approval

Traffic Signals

Monthly Visitors
3.3K
Traffic Source Mix
Search
28.6%
Direct
46.7%
Referral
5.8%
Social
17.3%
Paid
1.5%

Headcount Trend

Current headcount: ~106

Marketing Team

Marketing Team Size
34 (32% of company)
Median Tenure
4.5 years
Marketing Roles Posted (Last 30 Days)
2