Responsibilities

• Account Services: Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings · Serve as primary client contact at the appropriate management level · Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities · Expand client relationships to gain incremental revenue · Share best practices with others to maximize business potential · Understand client’s objectives, strategies and tactics and be the client advocate with the agency team · Ensure that we are meeting or exceeding all client contract obligations
• Program Planning and Development: Lead or support the strategic planning process · Participate in brainstorm meetings · Utilize Agency planning documents, such as job brief · Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards · Determine necessary research to support or validate marketing plans · Investigate and recommend most effective execution strategies and tactics
• Creative Execution/Production: Manage creative process · Lead presentation of creative concepts to client · Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives · Ensure team follows Agency process and procedures
• Program Implementation: Oversee the implementation and management of all marketing tactics and retail initiatives · Oversee the management of budgets and timelines · Oversee the management and communication between the agency team, retail field team and client team
• Financial Responsibilities: Support Director/VP to ensure that agency meets all contracted obligations · Ensure profitability by ensuring that estimates and invoices are appropriately charged · Oversee clients’ overall Account Receivables · Help Director/VP manage overall profitability of accounts
• Other: Be willing, able, readily available to work outside of “normal hours” · Be a team player to your specific account team(s) · Work on special projects as directed by leadership · Communicate upward to ensure that management is informed · Oversee Account Executive and Account Coordinator roles as assigned to your team

Benefits

• We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential.
• With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.