Responsibilities

• Constant, positive client contact with key clients
• Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly
• Thoroughly understands, communicates and advocates the agency POV
• Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
• Supervises and effectively manages the production of client-approved marketing tools
• Creative: Provides clear strategic direction to creative team; evaluates creative product against strategic direction and provides constructive feedback. Aims for breakthrough creative. Collaborates on creative brief development
• Management: team leader, resolves conflict, provides clear and fair direction and feedback to junior account staff
• Manage client demands vs. budgets
• Raises client awareness as to when changes in client direction affect estimates
• Financial knowledge and control over budget.

Requirements

• You have 4 years' experience providing outstanding client service
• You have experience with DTC brands or are open to learning DTC
• You are a relationship builder
• You have strong strategic thinking abilities
• You're a leader who wants to mentor a junior member of your team

Benefits

• medical coverage
• dental
• vision
• disability
• 401K
• parential and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off
• If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.