Account Supervisor

Responsibilities

• Partner with the Marketing Director to execute marketing strategies across social, paid media, email, SEO, web, and creative campaigns.
• Assist in preparing client-facing materials, reports, and presentations.
• Support rollout of campaign strategies and track performance against KPIs.
• Translate campaign results into organized summaries and insights.
• Own task creation and management in Basecamp.
• Track deadlines, approvals, dependencies, and deliverables across departments.
• Ensure creative, paid media, SEO, email, and web teams have clear direction and timelines.
• Proactively identify risks, bottlenecks, or scope creep before they impact clients.
• Initially support meetings and documentation behind the scenes.
• Gradually take on portions of follow-ups, status updates, and client communication as readiness is demonstrated.

Requirements

• 5+ years of experience in account management, client services, marketing strategy, or project management (agency experience strongly preferred).
• Strong understanding of multi-channel marketing campaigns.
• Experience managing multiple accounts simultaneously.
• Proficiency in project management platforms (Basecamp preferred; Asana, Trello, or similar acceptable).
• Ability to interpret data and provide actionable insights.
• Highly organized, detail-oriented, and proactive.
• Comfortable working in structured systems and documented workflows.

Benefits

• Fully remote position with flexibility.
• Medical benefits for all full-time employees.