Account Supervisor at | Louisville, KY

Account Supervisor

Louisville, KY (On-site)

Salary Not AvailableSenior Level7+ years expFull time

Posted 3 months ago

The other 99% submit and hope. You're about to do something different.

Drive client strategy and account leadership, owning growth and cross-functional execution for multiple accounts.

Own the client strategy and day-to-day leadership, guiding planning, performance, and growth.
Must-have: 7–10+ years in marketing or agency settings with revenue responsibility.
Standout: Direct leadership of up to five team members and cross-functional collaboration across Creative, Web, Social, and Media.

Lead and own overall account health, retention, satisfaction, and growth targets.
Lead annual and quarterly planning initiatives, identifying opportunities for expansion and improved performance.
Demonstrate a deep understanding of each client’s business, competitive landscape, and marketing strategy.
Provide executive-level guidance during client meetings, presentations, and strategic reviews.
Proactively identify new revenue opportunities within existing accounts.
Oversee budgeting, forecasting, and billing accuracy across assigned accounts – bearing responsibility for the overall profitability and financial health of the account.
Ensure marketing plans are structured to meet performance goals while maintaining profitability.
Monitor KPIs and collaborate with internal teams to continuously optimize performance.
Ensure scopes of work are maintained and expanded appropriately.
Directly manage and mentor up to five (Senior) Account Executives and/or Coordinators.
Provide coaching, performance feedback, and professional development guidance.

BS or BA in Marketing, Public Relations, Journalism, Communications (or related field) preferred.
7–10+ years of experience in a marketing or agency environment.
Experience in Healthcare and/or Food & Beverage preferred.
Proven experience managing multiple accounts with revenue responsibility.
Demonstrated success leading and mentoring team members.
Strong strategic thinking and ability to translate business objectives into actionable marketing plans.
Excellent presentation and executive-level communication skills.
Strong financial acumen and understanding of budgets, scopes, and profitability.
Ability to thrive in a fast-paced environment and confidently lead through change.
Able and willing to strive towards WRPM’s core values on a daily basis: positive attitude, customer driven, make it better, hustle, humbly confident, and fun.
Travel may be required on a per-client-needed basis and to/from our offices in Louisville and Lexington.