Responsibilities

• Lead daily account management across planning, project coordination, execution, and delivery.
• Build and maintain strong client relationships while gaining exposure to senior-level stakeholders.
• Package emails and presentations that clearly communicate strategy, creative, and media plans tailored to the audience (VP, CMO, etc.).
• Partner with strategy and creative leads to align on narrative and ensure presentations tell a compelling, strategic story.
• Review materials through the client lens to ensure clarity, completeness, and effectiveness.
• Ensure flawless execution of deliverables — polished decks, complete materials, accurate media plans, and timely invoices.
• Steward the financial health of the account, including tracking burn against scope, reviewing A/R reports, and ensuring billing accuracy.
• Balance tactical execution with big-picture thinking — identifying business challenges, opportunities for growth, and smarter ways forward.
• Provide mentorship, guidance, and support to junior account team members when applicable.
• Manage up consistently, keeping leadership informed of client health, risks, and key updates.

Requirements

• The knowledge, skills, and abilities typically acquired through a combo of education/formal training and 5–7 years’ work experience in account management within an integrated agency environment.
• Demonstrated ability to lead planning and execution of complex client initiatives.
• Strong financial management experience including budgeting, forecasting, and invoice oversight.
• Strategic thinking skills with the ability to connect day-to-day execution to broader business objectives.
• Exceptional written and verbal communication skills, including presentation development and storytelling.
• Cross-functional collaboration experience with strategy, creative, media, and production teams.
• Leadership and mentorship experience supporting junior team members.

Benefits

• Generous PTO, because recharging fuels creativity.
• Comprehensive wellness benefits, because peace of mind (and body) matters!
• Donation Matching, give back, and we’ll double down.
• Growth and Development Opportunities, keep learning, keep growing.
• Retirement Savings, your future self will thank you.
• Paid Parent Leave, family first, always.