Account Supervisor, Brand

Chicago, IL (On-site)

$75K/yr – $95K/yrMid Level5+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the media relations engine and day to day client leadership, shaping plans, outreach, and executive-facing counsel across traditional and social channels.

  • Build and drive media outreach plans and influencer engagement to meet client goals.
  • Own client relationships, onsite presence, and budget-conscious project delivery.
  • Lead coaching and performance reviews to elevate the team and client results.

Job Description

Responsibilities

  • Build relationships with third-party influencers and internal business partners to meet client needs.
  • Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals.
  • Consistently produce high quality internal and external communications content.
  • Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations.
  • Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans.
  • Play a major role in creation of communications plans and goals; manage against them.
  • Oversee operational performance of accounts, ensuring quality work, deadline and budget adherence.
  • Serve as daily client contact, often onsite at their office, acting as agency representative and addressing client issues thoughtfully and effectively.
  • Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews.

Requirements

  • 5+ years of experience in PR/Communications
  • Developing and executing communications plans that help achieve client goals is something that you find motivating.
  • Experience planning and executing events.
  • You demonstrate the ability to think strategically, creatively and holistically about client programs.
  • You have a desire to commit to the continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals.
  • You have proven success in building relationships with members of the media & industry influencers and in driving results for clients.
  • You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients.
  • You possess the ability to manage account finances, including large projects within a budget.

Benefits

  • Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
  • Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.
  • We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability.
  • Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
  • Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
  • And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
  • Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
  • And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
  • These and other benefits are available to non-temporary employees in the US.
Zeno Group logo

Zeno Group

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our purpose to champion the courageous to achieve something better for humankind, we push boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2023 PRWeek Purpose Agency of the Year, 2023 PRovoke Purpose-Driven Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a four-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Founded in 1998
New York, NY, US
899 employees (182 in marketing)

Traffic Signals

Monthly Visitors
34K
Traffic Source Mix
Search
42.7%
Direct
43.6%
Referral
8.4%
Social
3.8%
Paid
1.1%

Headcount Trend

Current headcount: ~910

Marketing Team

Marketing Team Size
140 (15% of company)
Median Career Experience
11 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
21

Funding

Last Raise
Pre Seed, 3 years ago

Funding History

  • Oct 2022
    Pre Seed

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