Responsibilities - Establish and maintain strong relationships with clients by being the “single point of contact” for all media needs and questions. - Understanding client preferences, pain points, and communication style and adapt your approach to fit each unique relationship. - Build trust with your clients through timely communication and proactive management of projects and deadlines. - Establish strong working relationships with partner agencies, delivering a seamless communication process. - Manage day-to-day operations of all media activities on behalf of assigned clients. - Own various campaigns and workflows from briefing to reporting with the client and internal media team. - Take a consultative approach to learning and understanding your client’s business objectives and media needs. - Send meeting agendas and follow ups with any action items and takeaways after meetings. - Use client media briefs to capture all needed information for a project/campaign. - Interpret media strategy and translate into actionable steps and deadlines. - Responsible for overseeing specific client budgets and billing processes to ensure budgets are managed effectively. - Showcase client successes in a timely manner, communicate “wins” to the client, other similar clients, and the internal team. - Lead the client by providing a point of view on decisions related to media, audience targeting, creative testing, and specs. - Present new ideas, opportunities, and media trends that are relevant to specific clients. - Prepare and present media planning and reporting decks. - Demonstrate initiative by researching and identifying valuable information/insights to improve media recommendations. - Understand all mediums and research tools and apply communication and planning processes. - Attend relevant meetups, conferences, and seminars to increase industry knowledge and skills. - Stay current on new media opportunities available to clients and collaborate with the media team to explore and vet these opportunities. Requirements - Bachelor\'s degree or equivalent experience - 7 or more years of experience in account management - Personable and outgoing with external and internal contacts - Confident professionalism - Detail oriented and able to produce accurate work - Empathy for other’s situations and challenges - Capable of adjusting to changing priorities and adapting while handling deadlines under pressure - Strong writing skills and grasp of proofing - Understanding of media landscape and terminology, especially digital media - Proficiency in Microsoft Office suite including strong working knowledge of Excel and PowerPoint - Self-motivated, self-directed and results driven with a proven track record of excellent performance Nice_to_have - Prior agencies experience preferred Benefits - Medical, dental, and vision benefits with employee premiums covered 100% by Vision Media - 401(k) retirement plan - Paid vacation and sick leave - Company-paid holidays - Three floating holidays annually - Hybrid work environment - Professional development opportunities - Employee Assistance Program (EAP) - Collaborative and supportive team culture - Bonus eligibility based on company and individual performance