Account Strategist (B2B) - Donut Studios at New Engen | New York City, NY | $65K/yr – $70K/yr

Account Strategist (B2B) - Donut Studios

New York City, NY (Remote)

$65K/yr – $70K/yrMid Level3+ years expFull time

Posted 2 months ago

Job Summary

Own client delivery and day-to-day relationship management, translating feedback into actionable work for PM, Creative, and Production teams, while safeguarding timelines and quality.

Client partnerships and stakeholder management across enterprise or B2B accounts.
End-to-end project delivery coordination from intake to final delivery for multi-asset campaigns.
Risk spotting and process improvements to keep work moving and avoid escalations.

Job Description

Responsibilities

Build Trusted Client Partnerships
Serve as a primary day-to-day contact for the client, leading meetings, providing proactive updates, managing escalations, and building lasting relationships through clear, responsive communication.
Translate client feedback, priorities, and business objectives into actionable direction for Project Management, Creative Strategy, and Production teams, ensuring everyone is aligned on expectations and next steps.
Maintain visibility across multiple concurrent campaigns, partnering with your Project Manager to monitor timelines, remove blockers, and ensure projects are delivered on time and at the highest quality.
Manage project intake, kickoffs, workback schedules, approvals, and final delivery across a high-volume mix of copy, design, motion, and video assets.
Review deliverables before they reach the client, ensuring work meets quality standards, aligns with project requirements, and reflects our commitment to excellence.
Work closely with Project Managers, Creative Strategists, designers, copywriters, and production partners to solve challenges, align priorities, and keep projects moving efficiently.
Identify potential delivery risks, resource constraints, and process improvements early, bringing thoughtful solutions that help teams stay proactive instead of reactive.

New Engen

3.6 Glassdoor

New Engen is a digital marketing agency driving impact for brands across every phase of the customer journey – maximizing it, measuring it, and repeating it. Through a genuine passion for building brands, a relentless desire to challenge the status quo, and deep digital expertise across hundreds of brands and verticals, we put our clients on the cutting edge of what’s possible in digital marketing.

Founded in 2016

Seattle, Washington, US

479 employees (204 in marketing)

www.newengen.com

74% recommend to a friend

97% CEO approval