Responsibilities

• Transmission Agency is looking for a stellar Account Project Manager to join our team managing multi-channel marketing programs.
• This role will serve as a ‘hybrid’ role, encompassing responsibilities for client service/management and project management.
• The Account Project Manager is responsible for managing and growing client accounts, ensuring client satisfaction, and driving revenue growth.
• This role works closely with Client Services, Creative, Strategy and other departments to execute our client account plans that align with both the client’s and agency’s objectives.
• This involves developing great relationships, setting clear goals, identifying key growth opportunities, and mapping out a pathway to achieve them.
• This role is responsible for planning, directing, and coordinating all tactical activities of client engagements to ensure that project goals are accomplished within the agreed time frame, budget and scope.
• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Creates and collaborates with others on producing client briefs and creative briefs, ensuring all stakeholders have the information they need to execute on deliverables.
• Identify opportunities for account growth and work with clients to expand services and solutions; develop strategic and tactical business plans, onsite account representative at meetings, ad boards, etc.
• Primary and lead point-of-contact for assigned clients; manage client accounts, including onboarding, regular status meetings, day-to-day communications, and addressing any issues or concerns.

Requirements

• Bachelor’s degree in Marketing, Advertising or related field.
• 4-6 years of experience as an agency account manager or project manager.
• Experience working in a project management and workflow tool.
• Wrike experience is a plus.
• Proficiency in Microsoft Office Suite365 (Microsoft Office Suite).
• Strong B2B integrated marketing campaign knowledge/experience.
• Have confident and collaborative account/project management abilities with strong spoken and written communication skills, creative problem solving and excellent decision-making abilities
• Experience working directly with clients and managing client relationships
• Have marketing experience and an understanding of the delivery in the key channels we operate: Traditional, Social, Digital, Email and DM, and Video
• Ability to multi-task, prioritize and juggle multiple projects whilst retaining an excellent eye for detail

Preferred

• PMP certification is a plus