Account Manager

Boston, MA (Remote)

Salary Not AvailableMid LevelFull time

Posted 3 months ago

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Job Summary

Drive client relationships and guide multi-channel campaigns for an agency role with direct ownership of client satisfaction and delivery.

  • Own client relationships, ensure satisfaction, and oversee campaign execution.
  • Must-have: Client relationship management and cross-functional collaboration experience.
  • Standout: Experience with media-buy strategy or agency context.

Job Description

Responsibilities

  • primary point of contact for clients, managing relationships and ensuring their needs are met.
  • overseeing campaign execution.
  • collaborating with internal creative and media teams.
  • analyzing performance metrics.
  • providing strategic guidance to optimize results.
  • ensuring seamless delivery of services and client satisfaction.

Requirements

  • Client Relationship Management: Experience in building, maintaining, and enhancing client relationships to ensure satisfaction and retention.
  • Project Management: Strong skills in organizing, planning, and delivering complex multi-channel marketing campaigns.
  • Marketing Proficiency: Understanding of digital marketing, social media strategies, and campaign performance analysis.
  • Strategic Thinking: Ability to analyze data, derive insights, and develop actionable strategies to achieve client goals.
  • Communication Skills: Excellent written and verbal communication abilities to effectively liaise with clients and internal teams.
  • Problem Solving: Capacity to address challenges proactively and resolve issues efficiently.
  • Collaboration: Experience working in cross-functional teams, including creative and media professionals.
  • Relevant Experience: Prior agency experience or familiarity with media buying and strategic campaign development is a plus.
  • Education: Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

Preferred

  • Prior agency experience or familiarity with media buying and strategic campaign development is a plus.
Yellow House logo

Yellow House

Yellow House is a graphic design company based out of United States.

USA
67 employees (6 in marketing)

Headcount Trend

Current headcount: ~67