Account Manager - SEM at Cyncly | USA | $65K/yr – $75K/yr

Cyncly

Account Manager - SEM

USA (Remote)

$65K/yr – $75K/yrMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Own and grow strategic client relationships as an Account Manager, coordinating kickoff, business reviews, and cross-sell initiatives.

Manage a high-volume book of clients and drive satisfaction, retention, and account growth.
2+ years in account management or client-facing roles and 1+ year in SEM/PPC campaigns.
Demonstrated cross-functional collaboration and proactive opportunity spotting.

Job Description

Responsibilities

Manage a high-volume book of clients while establishing and maintaining strong relationships throughout the client’s partnership with the company
Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients
Organize and facilitate quarterly client business reviews to review the client's performance and provide strategic recommendations for areas of opportunity
Proactively find trends across client accounts to identify opportunities, address problems, and avoid recurring issues
Achieve customer retention, upsell, and cross-sell quotas
Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking
Work cross-functional to ensure the success of your client's online campaigns and overall performance

Requirements

2+ years in account management or client-facing role required
1+ years of experience in SEM (Search Engine Marketing) / PPC (Pay Per Click) advertising strategies and experience in measuring the success of such campaigns required
1+ years of experience in digital marketing sales is a plus
An outgoing, friendly, and enthusiastic individual who can positively develop client relationships whilst also managing client expectations

Preferred

1+ years of experience in digital marketing sales is a plus
A ‘go-getter’ – results-oriented and puts in extra effort to exceed expectations
An outgoing, friendly, and enthusiastic individual who can positively develop client relationships while managing expectations
Ability to work effectively independently and collaboratively
Goal-driven, self-motivated, team player with a passion for learning

Benefits

flexible work arrangements and autonomy
growth-focused environment with opportunities to learn and develop
support from teammates and leaders who are committed to your growth
diversity of experiences, perspectives, and skills celebrated

Cyncly

Cyncly was created in September of 2022 as the new brand to unite Compusoft, 2020 and their affiliate companies after the two companies merged in 2021. The combined group created a global software powerhouse with more than 2,300 employees and 70,000+ customers across 100+ countries. Our company brings the best together, providing specialized visualization, sales, manufacturing and content solutions for customers wanting to bring spaces to life and bring life to spaces. Our business spans across kitchen, bathroom, furniture, flooring and windows, doors & glass industries with operations in North America, Europe, South America, Asia Pacific and Africa. Cyncly's brands — Compusoft, 2020, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS, Pacific Solutions, Mobile Marketing and Virtual Worlds — offer end-to-end software solutions that connect designers, retailers, manufacturers, contractors and consumers to make spaces amazing. From inspiration to installation, whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality.

Founded in 2022

3.7K employees (188 in marketing)

www.cyncly.com