Account Manager

DeKalb, IL (Hybrid)

$55K/yr – $60K/yrFull time

Posted 4 months ago

Job Description

School Family Media has helped schools and families kick off back-to-school with confidence for over 25 years. Through our family of brands—TeacherLists, PTO Today, EduKit, and School Tool Box—we connect the school community and deliver solutions that make back-to-school easier. Our mission is simple: making life easier for school communities so teachers can focus on teaching, students are prepared to learn, and families can meaningfully engage.

Overview

We are seeking an Account Manager to join our sales team. In this role, you’ll manage a portfolio of accounts and drive participation of the School Tool Box prepackaged school supply programs. You’ll be the trusted point of contact for schools and parent group leaders, guiding them from first conversation through delivery.

Description

This full-time, exempt position is an exciting opportunity to combine your sales expertise with meaningful relationship-building — all in support of a mission that matters. While the role follows a standard 40-hour work week, occasional longer hours and travel (conferences, events, annual meetings) keep things dynamic and engaging.

We value flexibility and trust: you’ll have the autonomy to structure your day around personal priorities, as long as customer needs and business goals are met. If you’re looking for a role that blends impact, growth, and independence, this could be the right fit for you.

What You’ll Do

  • Manage Accounts: Build strong, long-term relationships with assigned customers and ensure program success from setup to retention.
  • Engage PTA/PTO Leaders and school staff/administrators: Partner with leaders to promote School Tool Box programs and increase participation.
  • Outreach: Connect with schools to highlight the value of School Tool Box and integrate into back-to-school planning.
  • Customer Success: Create quotes and proposals, align solutions to customer needs, and deliver outstanding service.
  • Market Awareness: Track trends, analyze competitors, and spot opportunities for growth.
  • Collaborate: Work cross-functionally with marketing, operations, and support teams to enhance the customer experience.

Additional Information:

  • The responsibilities listed above highlight the core focus of the Account Manager role. That said, we’re a dynamic team, and from time to time your duties may shift or expand to meet business needs. We’ll always aim to provide the support and flexibility needed to ensure you can be successful in your role.

What We’re Looking For:

  • Proven Sales Experience: Prior success in inside sales, account management, or marketing. (Experience in K–12 or school-related sales a plus.)
  • Relationship Builder: Skilled at earning trust with customers, prospects, and partners.
  • Confident Communicator: Strong phone, email, and presentation skills. Comfortable making warm and cold calls.
  • Self-Starter: Organized, detail-oriented, and able to work independently in a hybrid work environment.
  • Resilient & Goal-Oriented: Motivated to hit targets, persistent in the face of challenges, and eager to find creative solutions.
  • Tech-Savvy: Proficient with Microsoft Office; experience with HubSpot (or other CRM software) is a plus.

Why You’ll Love Working Here

  • Make a real impact—your work helps schools, teachers, and families start the year strong
  • Competitive pay plus performance incentives that reward your contributions
  • Full benefits package: medical, dental, vision, and employer-paid life insurance
  • 401(k) with company match to invest in your future
  • Paid time off + holidays, including a companywide break from Christmas to New Year’s
  • A collaborative, down-to-earth team that values hard work, flexibility, and showing up for each other

Salary range

  • $55,000 - $60,000 per year

About the Work Environment

  • This is a hybrid position based out of the School Tool Box office in DeKalb IL. You’ll be scheduled to be in the office three days per standard workweek. To be successful on the alternate two days per week, you’ll need a dedicated home office environment that is quiet, free from distractions, and equipped with reliable internet and technology. The role requires strong self-management skills to handle multiple projects and deadlines independently. As with most computer-based positions, you can expect periods of repetitive motion (typing, mouse use) and extended sitting.

Resumes will be accepted through Friday, June 19th, 2026.

Eligibility

  • This is a U.S.–based remote role. To be considered, candidates must currently live in the United States and be authorized to work here. At this time, we are not able to offer visa sponsorship. These requirements are in place to meet payroll and compliance regulations.

Our Commitment

  • School Family Media is proud to be an equal opportunity employer. We celebrate diversity, believe inclusion drives innovation, and are committed to creating a workplace where every employee feels valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
School Family Media logo

School Family Media

As the back-to-school company, for 20-plus years we’ve helped schools and families kick off back-to-school and have a successful year. TeacherLists and PTO Today, our nationally recognized platforms for school supplies and parent groups, sit at the center of the school community, connecting the world’s top brands with schools, teachers, volunteers, and parents to ensure that everyone can win back-to-school.TeacherLists is the single national source of verified school supply lists. We make it easier for school administrators and teachers to enter, update, and share supply lists. Our platform accepts school supply lists as any file type, converts every list into a single standardized format, and matches each item to the correct UPC. We help companies get their branded products onto school supply lists and integrate TeacherLists into in-store and e-commerce shopping for our retail partners. Busy parents save time and love the convenience of easily finding and shopping their child’s classroom-specific lists as requested by the teacher.PTO Today is the leading source of expert advice, ideas, and products for PTO and PTA leaders. Our network of school parent groups build strong school communities through fundraising, family events, and support of teachers. These PTO and PTA groups interact daily with school staff and parents and are the best conduit to reach any school audience at scale. Partners integrate their brands in a smart, contextual way that achieves their marketing objectives and helps parent group leaders engage families and build community.

Founded in 1999
Wrentham, Massachusetts, USA
76 employees (15 in marketing)

Salaries

Posted range

$55K/yr – $60K/yr

Taken straight from the job posting.

See all School Family Media salaries
School Family Media logo

Account Manager

School Family Media · DeKalb, IL · Hybrid