Responsibilities

• Act as a trusted advisor, aligning tactics with client strategy, goals and KPIs
• Develop and implement strategic marketing plans that enhance client effectiveness, expand services, strengthen business relationships, and drive ongoing optimization
• Stay up to date on top marketing trends, efficiencies and best practices
• Collaborate with production team members to produce effective, high-quality marketing assets
• Plan 30–60 days ahead using client roadmaps, campaign planning, and proactive scheduling
• Manage workload proactively, monitor hours, and communicate capacity or scope concerns early
• Serve as the primary client lead, driving clarity, momentum, and confidence
• Deliver excellent customer service through timely responses and clear communication of processes, timelines, and recommendations
• Build trust in Pinnacle's services and capabilities

Requirements

• Bachelor's degree or equivalent experience in Marketing, Advertising, Communications, or related field preferred
• 1+ year as an account manager, marketing manager, or similar role with experience in a variety of marketing channels
• Proven ability to work within budgets and deadlines
• Proven ability to understand goals and strategy
• Effective project management and collaboration skills
• Bachelor's degree or equivalent experience in Marketing, Advertising, Communications, or related field
• 3+ years as account manager, marketing manager, or similar role with experience in a variety of marketing channels

Preferred

• Sourcing quality marketing materials and managing printing/other vendor relationships
• Content Production (email, social, website, etc.)
• Technical account setups and management of social media, google ads, and websites