Responsibilities

• Own client relationships and act as the trusted growth advisor for 4–6 Ecommerce brands
• Lead weekly calls and reporting, communicate strategy clearly and persuasively
• Identify growth opportunities and drive upsells across performance marketing and Conative AI services
• Guide internal teams (or execute directly if needed) on campaign strategy, structure, and optimizations
• Audit accounts (Google Ads, Meta Ads, TikTok) to spot inefficiencies and make high-impact recommendations
• Review spend allocation, CAC, and ROAS performance weekly
• Onboard new Conative AI clients and run high-touch trial engagements
• Explain AI forecasting insights and show how it impacts inventory and marketing planning
• Solve issues and advocate for client needs with the product and engineering teams
• Ensure adoption of key features and maintain client satisfaction post-sale

Requirements

• 2–3 years of experience in performance marketing (agency or in-house DTC)
• Strong understanding of paid media platforms: Meta Ads, Google Ads (Search & Shopping)
• Experience managing clients directly, especially DTC/eCommerce
• Confident communicator – written, verbal, and visual (decks, reports, etc.)
• Ability to interpret data, present insights, and prioritize what drives business growth
• Detail-oriented and organized, with strong time and project management skills
• Comfortable wearing multiple hats – performance marketer, strategist, client advisor

Preferred

• Experience using SaaS tools or working with product teams
• Background in inventory, merchandising, or demand forecasting
• Experience with TikTok Ads, Klaviyo, Shopify, Google Analytics 4
• Amazon skills
• B2B SaaS account management or onboarding experience

Benefits

• Real growth opportunities: Work directly with top-tier clients, company leadership and managers day-to-day
• Exposure to fast-growth DTC brands and bleeding-edge AI technology
• Hands-on experience across performance channels and AI-enabled tools
• Team-first culture: Transparency, accountability, and collaboration. No politics.
• Training & mentorship from experts who’ve scaled 8-figure brands