Responsibilities

• Develop and maintain long-term relationships with clients and key stakeholders, aiming for high client satisfaction and retention.
• Clearly communicate marketing concepts, strategies, and campaign performance to clients, particularly healthcare professionals, to ensure understanding and alignment on goals.
• Act as a liaison between clients and our internal team to facilitate seamless communication and project execution.
• Support clients through various communication methods such as email, phone, screenshare, and in-person meetings.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Learn and adapt quickly in a fast-paced environment to enhance your professional growth.
• Deliver exceptional customer service daily, keeping current clients satisfied and engaged.
• Collaborate with the sales team to onboard new clients, integrate them smoothly, and foster ongoing client relationships.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Demonstrated ability to communicate effectively at all levels of an organization, including with executive and C-level stakeholders.
• Strong listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Thorough understanding of digital marketing fundamentals, with a commitment to continuous professional development in the field.
• Natural ability to build relationships characterized by integrity, reliability, and maturity.
• Ability to travel to client sites for filming, as needed, up to 20% of the time.