Account Manager & Marketing Strategist

Responsibilities

• Client Relationship Management: Develop and retain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client goals and exceed expectations.
• Campaign Management: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media.
• Expand Business: Identify opportunities for upselling and expanding our services within existing clients.
• Internal Collaboration: Work closely with internal teams, including the Executive Director, SEO specialists, paid advertising experts, social media managers, and content writers, and many more to ensure client success.
• Budget Utilization: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.

Requirements

• 1+ Year of Experience in account management or client service, ideally within a marketing agency or digital marketing company (you’re not new to the game).
• Proven Success in upselling and retaining client accounts (you’re a relationship builder).
• Solid Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising (you know the essentials).
• Data-Driven and Analytical: basic understanding of Google Analytics (you can spot trends from a mile away and love digging into the details).
• Detail-Oriented: with strong project management skills and an eye for budget constraints (you double-check, triple-check, and deliver).
• Eager to Learn: digital marketing is always changing- desire to master new tools and technologies (you’re always ready to grow).
• Strong Communication Skills: you can communicate successfully to a variety of people- client-facing and intern (you could talk to a brick wall).
• Self-Motivated and Independent: you have a strong work ethic and are intrinsically motivated to do well (we're not you typical micro-management company).

Benefits

• Partially employer-paid medical insurance.
• Dental and vision insurance.
• Flexible paid time off, so you can rest, relax, and recharge away from work. Including PTO, Sick Days and a Floating Holiday.
• Paid parental leave.
• Paid cell phone and service.
• Accrued overtime.
• Flexible start times.
• Professional development and development courses.
• Regular manager check-ins to drive performance and career growth.
• 401(k)