Responsibilities

• Account Ownership & Client Partnership: Own assigned client accounts end to end, acting as the primary point of contact; build trusted relationships; lead meetings and planning discussions; manage expectations for long-term health.
• Digital Media & Performance Oversight: Maintain fluency across paid social, programmatic, search, and display; review campaign data and translate into actionable client narratives; align execution with client goals.
• Growth & Revenue Expansion: Identify organic growth opportunities within existing accounts and expand partnerships beyond maintenance.
• Internal Collaboration & Organization: Coordinate timelines and deliverables across internal teams; ensure responsiveness and maintain accurate account documentation.

Requirements

• 5–7 years of experience in account management, client services, or digital agency environments
• Proven ability to earn trust, manage expectations, and act as a strategic partner
• Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients
• Demonstrated experience identifying and driving organic growth within existing accounts
• Exceptional verbal and written communication abilities

Preferred

• Strong organizational and time management skills
• Experience working in a fast-paced agency environment
• Comfort managing multiple accounts and competing priorities

Benefits

• The Perks:
• The best co-workers you’ll ever find
• Unlimited PTO
• Medical, Dental, Vision, 401k plus match
• Annual performance bonus eligibility
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)