Account Manager, Growth

USA (Remote)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive expansion sales for PandaDoc by owning prospecting, pipeline, and cross-functional execution in SMB/Commercial accounts.

  • Must-have: 2+ years in a quota-carrying SaaS Account Manager or AE role
  • Standout: owns full-cycle deals from outreach to close with cross-functional collaboration
  • Standout: proven ability to exceed growth targets in SMB/Commercial segments

Job Description

Responsibilities

  • Proactive Prospecting: Strategically research and prospect high-value targets within the existing customer base or through warm leads that fit our SMB and Commercial expansion profile.
  • Pipeline Generation: Develop and manage a robust top-of-funnel pipeline, scheduling discovery calls and running initial product demonstrations to qualify and generate new expansion opportunities.
  • Cross-Functional Collaboration: Partner closely with our Customer Success, Leadership and RevOps team to refine targeting and messaging for maximum prospecting effectiveness.
  • Deal Ownership: Drive opportunities from initial contact through negotiation and close, ensuring a seamless, high-velocity sales cycle.
  • Book of Business Transition: Upon availability (to be determined by leadership), you will transition from pure hunting to full-cycle ownership of an assigned book of business.
  • Growth & Revenue Generation: Drive significant revenue growth within your portfolio by consistently exceeding monthly growth targets through strategic account management and proactive identification of expansion opportunities.
  • Customer Success & Retention: Partner closely with Customer Success to minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients.
  • Strategic Account Management: Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships.
  • Forecasting & Pipeline Management: Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes.
  • Product Advocacy & Feedback: Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our SMB and Commercial customers.
  • Continuous Learning: Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.

Requirements

  • 2+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry
  • Familiarity with the SMB and Commercial market and the unique challenges and opportunities within this segment.
  • Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience.

Preferred

  • Self-sourcing experience
  • Consistent track record of exceeding sales targets and achieving measurable results.
  • Familiarity with the SMB and Commercial market (bonus)
  • Strong computer skills with Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience

Benefits

  • Stock purchase or annual bonuses
  • Medical, dental, vision, short & long term disability, life insurance
  • FSA and 401k plans
  • 13.34+ hours of paid time off per month
  • 6 self care days
  • birthday PTO day
  • 10 company paid holidays off per year
  • The annual OTE is $117,500 on a 60/40 split.
  • The annual sales commission is uncapped in accordance with the relevant plan documents.
  • PandaDoc is an Equal Opportunity Employer with inclusive policies
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PandaDoc

3.5 Glassdoor

Stand out with the top‐rated solution for creating, managing, tracking, and esigning every important document you handle.

Founded in 2014
San Francisco, California, USA
877 employees (83 in marketing)
56% recommend to a friend
66% CEO approval

Traffic Signals

Monthly Visitors
5M
Monthly Google Ads Budget
$392.1K
Traffic Source Mix
Search
22.2%
Direct
72.8%
Referral
4%
Social
0.3%
Paid
0.7%

Headcount Trend

Current headcount: ~875

Marketing Team

Marketing Team Size
37 (4% of company)
Median Career Experience
14 years
Median Tenure
2.2 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$56.9M
Last Raise
$5.9M
Series Unknown, 3 months ago

Funding History

  • Dec 2025
    Series Unknown ‱ $5.9M
  • Sep 2021
    Series C
  • Aug 2020
    Series B ‱ $30M

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