Account Manager (Full-Time)

San Diego, CA (Remote)

$67K/yr – $83K/yrMid Level1+ years expFull time

Posted 4 months ago

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Job Summary

Own client management and cross-team collaboration to deliver social campaigns for STN Digital clients.

  • Strong client liaison, ensuring deliverables meet objectives and timelines
  • Must-have: 1-3 years relevant experience as an Account Manager or comparable role at an agency
  • Standout: Sports and entertainment knowledge preferred and strong presentation skills

Job Description

Responsibilities

  • Client Management
  • Act as the liaison between clients and the STN team focusing on effective communication, fielding requests and partnering with other STN teams to fulfill the clients’ needs and hit their goals
  • Have a deep understanding of the clients’ social landscape and brand guidelines
  • Act as the client representation with the STN internal teams
  • Develop and review work orders and route creative through the internal and client review process
  • Consolidate and interpret client feedback for the creative team
  • Ensure all STN deliverables ladder up to client objectives and expectations
  • Maintain client-facing deliverables and internal docs including but not limited to call decks, budget trackers, chart notes and ideation docs
  • Support client renewal efforts, driving towards our 85%+ client retention targets
  • Identify expansion opportunities to grow existing client relationships

Requirements

  • 1-3 years relevant experience as an Account Manager or comparable role at an agency

Preferred

  • Sports and entertainment knowledge preferred
  • Strong presentation skills

Benefits

  • Unlimited PTO, plus your birthday off
  • 401(k) with company match up to 4%
  • Medical insurance, with STN covering 70% of the base plan
  • Dental and vision coverage available
  • 12 weeks of paid parental leave
  • Paid sick leave and 9 paid company holidays
  • Wellness perks including a complimentary gym membership (24 Hour Fitness or ClassPass)
  • Paid 1-hour mental health break each week
  • Apple laptop and iPhone provided for work
  • Employee Assistance Program for confidential personal and professional support
STN Digital logo

STN Digital

3.1 Glassdoor

We are a Social Media Marketing Agency trusted by the largest Sports & Entertainment properties in the world. STN Digital creates authentic relationships with its partners to produce best-in-class results. With a focus on the client’s unique goals, STN brings an award-winning culture to unlock the brand’s full potential.

Founded in 2011
San Diego, California, USA
77 employees (40 in marketing)
45% recommend to a friend

Traffic Signals

Monthly Visitors
7.2K
Monthly Google Ads Budget
$458
Traffic Source Mix
Search
30%
Direct
50.6%
Referral
7.3%
Social
10.4%
Paid
1.3%

Headcount Trend

Current headcount: ~77

Marketing Team

Marketing Team Size
24 (31% of company)