Responsibilities

• Develop and maintain strong, long-term relationships with clients, acting as the day- to-day point of contact.
• Lead regular client meetings and calls to review timelines, progress, performance, gather feedback, and identify opportunities for further campaign opportunities.
• Address client needs and concerns promptly, ensuring satisfaction and fostering trust proactively identifying risks and implementing solutions in collaboration with internal teams.
• Understand client businesses, industries, and objectives to provide input into campaigns and guidance.
• Prepare and present regular reports on account status, campaign performance, and key metrics to clients and internal stakeholders.
• Work closely with the Client Lead and Strategy Director to develop tailored marketing and business development strategies, and deliverables for your client accounts.
• Oversee the execution of marketing and business development activities and campaigns, ensuring alignment with client goals and measurable results.
• Monitor industry trends and competitor activities to provide clients with innovative solutions.
• Prepare presentations, decks and reports for meetings and presentations with clients.
• Coordinate teams internally working on your accounts, fostering a collaborative and high-performance work environment.