Responsibilities

• overseeing the product delivery and optimization for all products and services aligned to their key customers
• meeting the required revenue and retention targets set by the DealerOn Customer Success department
• elevating the digital performance of their customer’s products and services aligned to the needs of their customer’s business goals
• Creates and owns the delivery of marketing strategies that drive the customer’s business success
• Builds and owns the decision-maker relationship and uses customer feedback to identify opportunities for growth and increases product penetration
• Forecasts market trends and utilizes them to inform customer strategies
• Develop and provide digital marketing analysis and recommendations to all influential contacts within the customer’s organization
• Influence customer brand positioning and narrative while targeting the proper audience based on customer’s business goals and monthly targets
• Responsible for organizing corporate and rooftop level communication plans and engagement
• Accountable for overseeing any launches of new products and ensuring proper integration into the customer’s holistic marketing strategy

Requirements

• 7-10+ years of experience owning customer relationships with goals for both growth and retention
• 5+ years of Automotive Industry experience
• 5+ years of digital marketing experience developing and managing omni channel strategies
• Demonstrates familiarity with all aspects of digital marketing, including but not limited to Website, SEO, Paid Advertising, Reputation Management, Conversion Optimization, Social Media Marketing and Lead Management best practices
• Demonstrates an understanding for the incorporation of traditional marketing strategies and the impacts to digital marketing strategies
• Showcases a strong understanding of Google Analytics and other analytics platforms with an ability to extract insights and use data to present and execute strategies that are aligned to the customer’s strategic goals
• Demonstrates outstanding organizational, time management, and communication skills
• Able to confidently work through complex product/customer scenarios and solution independently
• Demonstrates excellent presentation abilities to decision makers and members of the C Suite
• Able to independently work with C-Suite executives (internally and externally) and drive communication plans that expertly incorporate all influential stakeholders for their owned customer counts

Benefits

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 6 weeks paid Parental Leave
• 8 Paid National Holidays
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account