Responsibilities

• Serve as the day-to-day point of contact point for assigned clients
• Understand and deliver client business goals and objectives through performance-driven marketing projects and campaigns
• Demonstrate project impact to clients, collaborating with internal teams to monitor performance and identify valuable metrics / growth opportunities
• Collaborate with Account Director to implement strategic marketing efforts with the objective of improving Client performance, strengthening client relationships and seeking out account growth
• Partner with internal teams (project managers, creative, development, digital marketing) to develop and manage project timelines, scopes of work and deliverables
• Act as bridge between clients and internal teams - clearly communicating feedback, priorities and expectations
• Responsible for developing project estimates and scopes of work, managing project budgets and identifying opportunities for scope expansion and account growth
• Manage financial health, including accurate billing, profitability and revenue forecasting for assigned client accounts
• Foster a collaborative, solutions-oriented team environment
• Perform additional agency duties as assigned

Requirements

• 3+ years in a marketing agency environment, with experience as an Account Manager,
• Producer, or Project Manager
• Experience in managing large accounts and navigating complex client engagements
• Strong understanding of advertising (traditional and digital), media plans, creative production, and emerging technologies
• Experience in working across multiple disciplines—creative, media, UX, development, digital marketing, and strategy
• Strong time management skills and thrive in dynamic environment with shifting priorities and deadlines
• Excellent communication and interpersonal skills—able to work with all personality types and keep the vibe calm and productive
• Familiarity with CMS platforms, rich media, and digital builds
• A sharp eye for detail and a high standard for quality control
• Knowledge of social, web, mobile, and marketing best practices

Preferred

• Experience in leveraging AI tools to streamline workflows
• Experience with tools like Workamajig, Asana, Slack, Trello, Notion, Figma, or Adobe Creative Suite.
• Knowledge of QA best practices and content management systems (CMS).

Benefits

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 2 days in the office, 3 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support