Responsibilities

• Serves as a key day-to-day contact for assigned client accounts
• Builds and maintains trusted client relationships through proactive and professional communication
• Understands clients' business goals, target audiences, and marketing objectives.
• Support team to develop meeting agendas, capture notes and provide recaps, and maintain status documents
• Uses Teamwork to steward creative and performance marketing projects from briefing through final delivery
• Develop project timelines and coordinate with Creative and Creative Operations to ensure deadlines are met
• Collaborate effectively with cross-agency teams including creative, strategy, media, and studio to manage project progress
• Capture and document client feedback and communicate revisions clearly
• Assist with creation of estimates, scopes of work, and change orders
• Review invoices and ensure accurate billing

Requirements

• 2-3 years of experience in account management or a similar role, preferably within a creative agency environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to manage multiple projects simultaneously
• A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms
• Ability to work collaboratively with cross-functional teams and build strong relationships
• Flexible and adaptable to change with a positive attitude and willingness to take on new challenge