Responsibilities

• Perform 50+ outbound calls daily, to prospective clients.
• Prospects existing clients over the phone, and performs daily marketing consultations via Video to achieve monthly upsell sales targets.
• Drives upsell revenue opportunities by identifying marketing opportunities for each client and then matches those opportunities with the best level of service required to meet each client’s needs.
• Qualify leads driven from marketing efforts directed at existing clients and sets appointments for online demonstrations to qualified decision makers.
• Demonstrate a high level of knowledge of digital marketing.
• Maintains and manages a portfolio of clients and develops strong relationships with each client.
• Address client concerns and ensure the resolution of issues in a timely manner, with hand-off to appropriate internal staff and/or follow-up when appropriate.
• Proactively identifies ‘at risk’ customers and escalates these customers to the appropriate department to ensure they are retained as customers.
• Ensure customers are proficient in using services by identifying user needs and providing consultative services and directing those to training or coaching resources when appropriate.
• Field all account and product related direct calls from clients, as well as transferred calls from the Customer Support team for issues and requests that require ADC involvement.
• Monitors for competitors, including pricing and services.
• Required to meet weekly, monthly and annual productivity and sales metrics.
• Attends weekly meetings and provides updates, suggestions and/or optimizations to improve client performance and increase incremental revenues for the company.

Requirements

• 1 Year+ in sales closing experience selling a SaaS product to small business owners as an Account Executive. (Must be in your most recent role).
• 1 Year+ of sales experience in Digital Marketing or TV/Online Ad sales (Plus).
• 6 Months or more in a SDR/BDR role calling on Small Business (Plus).
• Communication Skills: Excellent, professional written and verbal communication skills.
• Ability to build and maintain long term relationships.
• Ability to multitask and stay highly organized while doing so.
• Strong organizational and analytical skills. Able to master excel and PowerPoint presentations.
• Energy, hustle, and appetite for growth and responsibility.
• Detail oriented and self-motivated.
• BS or BA preferred, but willing to consider strong backgrounds in lieu of degree
• This position is Remote for candidates applying within Pacific, Mountain or Central time zones.
• Must have Hi-Speed Internet.
• Education: Degree in Business or Communications is a plus

Preferred

• Degree in Business or Communications is a plus

Benefits

• health insurance options such as medical, dental, and vision coverage
• flexible spending accounts (FSA) for medical and dependent care
• short-term and long-term disability insurance
• life and AD&D insurance
• 401(k) retirement savings plan with a company match
• paid time off (PTO)
• paid holidays
• commuter benefits
• access to our Employee Assistance Program (EAP) and well-being coaching services
• voluntary benefits such as home, auto and pet insurance