Responsibilities

• Build and maintain strong relationships with clients, acting as the primary point of contact
• Develop and execute strategies to grow existing client accounts, ensuring high client satisfaction and retention.
• Lead and manage a team of account managers and executives, providing guidance, support, and mentorship to drive team performance and exceed client expectations.
• Identify new business opportunities and work with the new business team to win new clients and revenue for the agency.
• Collaborate with the creative, communications, production, and strategy teams to develop and execute integrated advertising campaigns across various channels, including digital, social, print, and broadcast.
• Manage client budgets and ensure projects are delivered on time, within budget, and to the highest standards of quality.
• Stay up-to-date with industry trends, technology advancements, and best practices to continuously improve agency offerings and client results.
• Present agency work and strategic recommendations to clients, leveraging data and insights to support recommendations and drive client buy-in.
• Develop project estimates that reflect scope of work.
• In collaboration with the Communications team, monitor campaign performance and provide regular reports and analysis to clients and internal team