Account Director at SmithSolve | USA

SmithSolve

Account Director

USA (Remote)

$173K/yr - $234K/yr (Est.)Senior Level8+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the healthcare comms agenda for senior client partnerships, translating scientific detail into multi-channel campaigns with patient communities in focus while steering budgets, teams, and client-facing strategy.

Account ownership: lead strategic plans, client relationships, and cross-functional team guidance.
Program delivery: manage budgets, timelines, content creation, and multi-channel execution.
Audience and storytelling: convert complex science into clear, compliant messaging for patients, advocates, and healthcare professionals.

Job Description

Responsibilities

Own client relationships and lead strategic communication plans with account teams.
Engage daily with clients and patient communities to inform messaging and programs.
Drive business development, opportunities, and revenue across accounts.
Manage budgets, timelines, and project delivery for multi-channel programs.
Oversee content creation and editorial development across campaigns.
Coordinate cross-functional teams and provide guidance to junior staff.

Requirements

Minimum 8 years healthcare communications experience with at least 5 years agency experience.
At least 5 years working directly with life science or biotech companies.
Experience working with patient communities or advocacy organizations a plus.
Experience leading teams and providing strategic counsel to senior clients.
Ability to understand and synthesize scientific information.
Familiarity with all phases of the drug development process.
Proficiency with media databases, social media tools, project management software, website analytics, and Office 365.
Evidence of strong writing, content development, and copyediting skills.
Experience with healthcare consumer communications; patient stories and videos; patient advisory boards; clinical trial communications; patient ambassador programs.

Preferred

A passion for impacting the lives of patients every day.
Strong business acumen: experience managing budgets, forecasting, and reporting.
Dedication to delivering the highest-quality work product.
Commitment to stay ahead of the curve as healthcare and communications evolve.
Ability to handle multiple clients in a fast-paced, results-driven work environment.
Strong time management skills with ability to adapt to changing needs, dynamics.

Benefits

Flexible working arrangements and a range of perks and benefits.
Team-building events, happy hours, annual all-hands, and team lunches.
Paid time off for volunteering and six weeks of 100% paid parental leave.
Medical, dental, and vision coverage with 401k match, bonuses, and profit sharing.
100% company-paid short and long-term disability, life insurance, and Employee Assistance Program.
One-time home-office allowance to start.

SmithSolve

CONSIDER IT SOLVEDIt’s a bold statement given the complexity of communications in the biopharmaceutical industry. Every day, we fulfill this promise by solving business challenges for our clients, from advancing corporate reputation to explaining the science and economics of innovation. WE ARE SPECIALISTSWe provide corporate communications and PR services to biopharmaceutical companies. We work exclusively in healthcare, applying our knowledge of science, medicine and the media. We gravitate toward companies with compelling missions and strong science. Clients involve us in diverse aspects of their business.OUR BUSINESS ACUMEN SETS US APARTCollectively, we have worked at some of the world’s leading pharmaceutical and biotechnology companies, PR firms and patient organizations. Our senior-level team has the breadth of experience and depth of understanding to support your business.OUR VALUES ARE “OLD SCHOOL”We work hard and challenge ourselves to exceed expectations at every level. We are strategic in our thinking and disciplined in our execution. We pay attention to the details and produce clear and precise content. We make sure you have access to us whenever you need us.OUR APPROACH IS “NEW SCHOOL”We use a modern and integrated approach to accelerate your business success. Communications is a constantly evolving conversation with information flowing across audiences, geographies and media. The story belongs to the community, and your voice is one among many.Members from our team are certified in healthcare regulatory compliance for Public Relations, Digital Promotion, and Advertising/Promotion through the Center for Communication Compliance.

Founded in 2006

Morristown, New Jersey, USA

20 employees (3 in marketing)

www.smithsolve.com