Responsibilities

• Drives the process and details, and leads tactical plans. Forecasts budgets.
• Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates.
• Thorough knowledge of contract and its implications.
• Sound decision making regarding hours dedicated to jobs, what to prioritize.
• Thorough knowledge of all basic financial tools necessary to account management
• Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to solve client issues, independently moderate conflicts and influence management decisions
• Takes on wider, formal and informal leadership responsibilities within the agency
• team leader, provides clear and fair direction & feedback to junior account staff
• Demonstrates and applies extensive and expert knowledge of assigned brands
• Successfully serves as point of authority and/or source of advice for therapeutic area
• Ensures team adherence to agency process. Identifies issues and leads problem resolution
• Vision: Develops communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details
• Planning: High-level analysis of category, research, competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development.
• Demonstrates passion for the brand
• Develops marketing/ brand platform briefs. Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
• Production: Supervises and effectively manages the production of client-approved marketing tools
• Creative: Collaborates on creative brief development
• Assumes responsibility for the writing and preparation of marketing communications plans and proposals
• Communication: communicate key Client issues/ initiatives to team accurately and in timely manner
• Demonstrates the ability to think creatively and strategically

Requirements

• 7 years of agency or related experience, including senior‑level, client‑facing account leadership and day‑to‑day partnership with pharmaceutical clients
• Bachelor’s degree required
• Demonstrates integrity, accountability, and sound judgment when leading pharmaceutical client relationships in a highly regulated environment
• Committed to continuous learning and growth, with a proactive approach to feedback and professional development

Preferred

• Experience in healthcare communications or pharmaceutical marketing preferred, with an understanding of HCP audiences and promotional requirements

Benefits

• medical coverage
• dental
• vision
• disability
• 401K
• paid time off
• parental and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off