Drive client relationships and outcomes as a client success leader, coordinating strategy, cross-functional delivery, and growth initiatives across a portfolio.

• Own client relationships, satisfaction, and performance outcomes across a defined portfolio of accounts.
• Must-have: Proven experience in client services, digital media strategy, or performance marketing leadership.
• Standout: Leadership of cross-functional teams and executive-ready narratives to influence strategy.

• Lead client QBRs, annual planning, roadmap development, and successful planning conversations with leadership and the Client Success Team.
• Translate client business objectives into integrated media and growth strategies.
• Drive proactive optimization direction, insights development, and initiative adoption.
• Provide clear, data-driven performance narratives weekly, monthly, and as needed.
• Identify upselling and cross-sell opportunities and partner with leadership to execute expansion plans.
• Own client retention readiness, renewal support, and evolving scope needs.
• Maintain accountability for client-level strategic value and partnership strength.
• Coordinate cross-functional delivery teams across Media, Analytics, Creative, and Operations.
• Provide direction and mentorship to Client Success Managers supporting execution cadence.
• Escalate risks early while maintaining internal visibility and alignment.

• Benefits: Competitive salary and comprehensive benefits package to include medical, dental and vision, 401K, supplemental insurance, and FSAs.
• Flexible paid vacation days, sick leave, Holidays and much more!